The service was supreme as always but the customer service could use some fine tuning. This was the first time we had experienced the run around from the people behind the service desk but Ms. April would always shoot straight and the guy in her place now was not there to please the customer just to get the customer out of his hair. We was told that the injectors would be there on Thursday because they were out on Wednesday but on Friday afternoon the injectors were still not there except for one new one. The service guy needs to not story to the customer but the service itself was great and the problem was fixed but the hold up was the folks behind the desk.
the guys at Hamilton Ford have earned my business for life! I bought a truck from them and never even had to go in their building, all thanks to cars.com!!! of all the search sites, only cars.com totally allowed me the ability to search by trim line, accessories, adding and special key words that really made my narrowing down time minimal and made it easy for me to find the exact truck I wanted...thanks a million!!
Just in for oil change and a couple of technical recalls. Fast efficient service. Very pleased.
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