I'd been trying to find a particular F150 for a couple of months. It was simply not available locally and I was forced to look out of state. I had subsequently located a couple which sold before I could complete a deal and was getting frustrated. Then I came across a truck that matched my requirements listed on the Ford website, listed as "Dealer Ordered". I contacted Two Rivers and worked with Tom Philips to negotiate a deal with minimal hassle and locked in the purchase. The price received was very competitive with other dealers and the overall process was completed efficiently. I would definitely work with Tom and Two Rivers again.
The GM of the dealership reached out and took care of my complaint/issues in a profession and empathetic manner. No business is perfect and will make errors; however, the measure of a great business is how they handle those errors. In this case, handled beautifully and I am again a fan (more so now than before seeing how issues are professionally resolved) of Wyatt Johnson.
Great dealership to choose from. Had a great experience for the last 3 years I would send anybody to them. Had a great time shopping for a car
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