Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
Very fast to respond. Helpful. And Friendly. I didn't feel pressured to come in and all business conducted via email
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