Ford for Sale in Butler, MO

This is my kind of place. The people are real. I didn't have to put up with a sales pitch. They let me look at the vehicle I wanted to see and let me make up my mind. The best car buying experience I've ever had. The staff was very knowledgeable, but very kind. There were no games and no added fees. Highly recommend.

I WON'T GO ANYWHERE ELSE! JED WAS VERY EASY TO WORK WITH AND MADE THE PROCESS EASY

The gentleman that I talked with called me back and answered the questions I asked. THat's all I have to say. That's It. !!!! !!!!

Everyone was very friendly. I had my car serviced and have confidence in the service department.

I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to see if they could possibly see what's up with my trunk not popping, I told him I only had $100 on me to spend for the visit so he cut me a deal. I made an appointment for the next day to get my trunk fixed! Later on that Tuesday afternoon before I left town I discovered that I had $100 missing out of my car that was in it prior to my visit. I went right back up there and spoke with Dillion who apologized and with the owner(didnt catch his name) of course nobody fessed up to taking the money but I still kept my appoinment for Wednesday anyways because it's been over a year since Ive used my trunk! They fixed my trunk that Wednesday and it was only a $20 little rubber piece part and they charged me $100 for labor that seemed unfair because theres no way it took an hour to install that simple piece! But I was just happy to have my trunk fixed! A week and a half later my trunk quit working... I called up there and I spoke with Bryce I believe and explained about what happened with my money on the Tuesday and how I felt being over charged for the labor on Wednesday so I just wanted to get my trunk looked at again and not be over charged he told me to bring it right in! So today(Tuesday) i took it in and Dillion told me what they did to help me out. They cut me a deal on diagnosing it again and let me have a loaner for free for a few hours so I could take my boy to go see the Easter Bunny because it was going to take them a few hours to fix the croading I had going on with my trunk. My experience didnt start out the greatest with my money coming up missing but Dillion did everything he could to keep a customer happy! I work where customer service is a huge thing and Dillion and Bryce went above and beyond to make sure I was taken care of! I will be back!

My wife and I purchased a 2011 Ford F-450 for my business and were very impressed with everyone we dealt with throughout the process. "Snoop" was very friendly, took the time to answer my questions and did not "pressure" me in any way, Clifton went above and beyond to help resolve a clerical issue involving the pay-off on a vehicle I had sold previous to coming in and then, when we arrived to pick the vehicle up a day earlier then planned, Joe, Matt and Nick stayed late to accommodate us and had the paperwork ready to sign and the vehicle washed and filled with fuel on short notice. To top it all off, even after selling me the vehicle at an extremely good price, they agreed to replace the front windshield at no charge when it was determined that the original "chip" in the glass was actually cracking and therefore unreliable and unsafe to simply repair. And Jeremy in Service is working with my hectic schedule to make sure the windshield is replaced in time for me to begin using the truck for my business. We plan on purchasing another vehicle in the near future and will be back when the time comes.

My husband researched online to find a 2010 Suburban with bench seats. He found one with low miles that looked to be in great shape at this dealership. (Apparently, this dealer likes to keep only vehicles with low mileage on the lot.) We live an hour away, so we called to see if they still had the Suburban, then drove over to take a look at it. It fit the bill, so within 3 hours of driving on the lot, we were driving away as new owners of a car we love. The kids' room kept our older son busy during the process. The popcorn was a plus for our hungry toddler. Nick helped us initially, and Bill helped finalize the financing.

I purchased my vehicle about 6 months ran and drove great, until i got it home. 4 months later I had it in the shop, had new sensors, and VCTs put in it. Still no luck. Since I didn't get the option of a warranty, I was out of luck, so I thought. But after speaking to the general manager Bill, he assured me he wanted to help, and they did!! The problem was inside the motor, no telling where, so they replaced the motor! And was able to sign me up for a 4 year, 100,000 mile warranty! I've never seen a car company work so hard for one customer! Huge Ty to Toby in the shop for keeping me informed on progress, and then getting my vehicle back before the date you said!! Great guy all the way around!!! My husband wants a extended can truck, after this is paid off, we'll see you again for sure!!!! Thanks again!

I took my truck in for my oil change & to have them check my cruise control (it wasn't working when we bought the truck..& they "fixed" it for us then). They replaced a part & it's working fine so far! Thank you for taking care of the problem!

I was very impressed by the quick turnaround and high quality of your techs and all of the employiees . I was very lucky to break down across the street from such a quality dealer! THANKS

Jake Giess was very patient. He answered all my questions and helped me with my special circumstances to find the vehicle right me and my budget. Never pressured me. Overall a great experience.

I purchased my 2013 Ford Escape less than 30 days ago, imagine my dismay when Wed night it broke down, shutting down do to a coolant issue. I had purchased the lifetime warranty so called the service department to see what to do. I called the service and had my car towed to the dealership. Dillon Hoffman picked me up and made sure I got to the dealership before six so I could get a loaner to drive. I was upset that my car had a problem when I had put less than 700 miles on it. Dillon made sure everything was taken care of at no cost to me. I was very satisfied with the service, car runs better than ever. Thanks Dillon

Rick was thorough and transparent throughout the purchase and Joe was great with the financing, These people took care of my family really well while we waited and my 8 yr old had a great time stuck here for 3 hrs... very polite and professional. Oh, and i got a great truck for a great price, I'm glad Pen Fed car buying service sent me this way.