I recently totaled my previous car and was out car shopping. The last car I had was a Volkswagen and I was very pleased with it, so I decided to stop by VW of Olympia to check out what they had.
They were extremely helpful in the entire experience. Arrius, my salesman, was wonderful. He listened to my wants and my needs in a car and found the absolute perfect match for me. The rest of the experience was streamlined, we discussed financing and was able to meet my every criterion in that as well.
Overall, very pleased with the outcome. I have had multiple questions since the purchase of my car and have had every phone call returned and every question answered. They are very thoughtful for spending the time to talk with me and make sure everything was in place.
This was a very pleasant process for myself I didn't buy a car but I went into the dealership and met with Eric Atkins, and he was very pleasant an made feel very comfortable, he gave me a lot of information about some of the cars while I decide which vehicle fits my price range and I look forward to returning and doing business with you.
Erick Atkins is the man! He found the perfect car for my family and within a day made it all come together. His commitment to his clients is amazing, and I cannot express the quality of people and services that VW of Oly has. Everyone is extremely knowledgable, respectful and friendly. I highly recommend VW of Oly and Erick Atkins.
I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
I always feel confident that I am in good hands at this dealer. The service I receive is just one big reason why I would want to buy another Honda whenever I will need to replace my current Honda. The service rep is a good communicator
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
I have always felt that I???d rather buy a house than face the turmoil of buying a vehicle. Mullinax???s approach is straightforward and fair. Our sales associate, Chad O, was excellent. He was knowledgeable and efficient in helping us find a solution.
Chad was awesome to work with. He worked hard to find the exact Mustang model and options I was looking for. His knowledge of Mustangs is impressive. He offered to personally help me install some after-market upgrades I am thinking about doing. I would have liked to have gotten a little more for my trade-in but what do you do. It wasn't a deal breaker.
This dealer had the best selection and I drove 2 hours from Portland because no local dealership had what I wanted. Customer service and no haggle pricing were great. It took less than 2 hours start to drive away in my almost new car.
We were puchasing an inexpensive used SUV, but we were treated like we were buying a new car. Even before we travelled o Olympia from Ocean Shores, Leo kept us informed on the status of two vehicles we were interested in. Our sales person, Brian (Junior), did everything that we asked, including laughing at our crazyness. We loved his honesty and hearing about his 7 years experience in the army. Great kid and a great dealership. No matter what you are buying, old or new, you will be treated the same. Randy and Constance Ocean Shores, Wa
I have worked with car dealers in the region for over 30 years both professionally and personally and this is the first place I have EVER concluded a transaction of any kind truly satisfied (especially a service department). They have been outstanding every single time. I WILL make my next vehicle purchase here and have been advising everyone else to do the same.
Northwest Chevy has been great since they took over. Bought a 2013 from the previous owners, but when Northwest came in customer service has been top notch. I just traded in a car for a new car purchase, everything went as expected. Liz was great, and other staff appeared to care. I would highly recommend this dealership.
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