Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Love driving this psy mobile
by Dylanick from Miami, FL
January 12, 2019
Love my mustang, drives great and handles the road great. Not too bad on gas, makes that exhaust crazy noise, feel like a king my friend
Steve was able to not only get the color we wanted but additional features and keep us within the price range we wanted. Looking forward to the adventures our new Subaru will take us.
Best Car I have ever owned
by 95bird from hilliard,oh
April 15, 2017
Just a wonderful car.I had the car for 5 years and no major issues.Just normal routine maintenance.It's a cool looking vehicle with a airplane like cockpit interior.The V-8 engine is smooth and has good power.I love this car.Too bad they don't make them like this any longer.The only glaring negative is the cup holder is in the console between the front seats.
I've boughten all of my last purchases here and when it was Larry He Miller. Would recommend this dealership to anyone looking to purchase a new vehicle.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
My only complaint is I wish you werent so busy. I would have liked to have the work identified during my oil change done but couldnt leave my car for the entire day. Service team was very pleasant and nice. You really need more than one cashier. Waiting to pay was the most frusterating part.
Mustang is fun and keeps you young
by Mreb from Chandler, AZ
January 5, 2019
Love this car! Very reliable and a fun drive. For a small car I always felt safe and got great gas mileage. I had this car for 5 years and never had an issue
Brought my GMC Sierra in to get A/C fixed and they did a great job! Jordan???s customer service was awesome and he did everything he could to make my visit awesome!! Kim the shuttle driver was awesome too! It???s hard to get people to talk and makes a ride awkward when you don???t know them but she was awesome too!
Best truck I have ever owned
by Gt2racing from Leawood, ks
December 12, 2018
I have owned two 6.0 diesel F250s. This v10 F250 is with out question a more dependable and affordable truck. I out 84,000 miles on the truck in 7 years, towing a 24' enclosed car trailer in average 2,000 miles a year. It now has 202k miles and has only required general maintenance.
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
So Far, So Good
by AW from West End, NC
January 13, 2019
Good vehicle. Made many long trips (knock on wood) without issues. We both have driven it to commute. It met our needs and expectations. We need something smaller or we would still be driving it.
The guy that helped us was awesome. This place in general I really liked. Not the typical used car lot. I work in customer service and I do whatever I can to make people happy. I was very excited to get a new (used) car. I assume normally when walking off a lot that the car looks brand new inside and out. They knew we were coming to look at the car, yet the outside was filthy dirty and the inside had dirt all over the floor boards, dog hair in the back seat and crumbs in the cup holder. They had a manager driving the car around as his daily driver. Why they didn't clean the car before putting it back on the lot blows my mind. It was really important to me to have a spotless car. I asked them to detail it but they said their detail crew doesn't work on the weekends. They pressure washed the outside of the car and sent us on our way. I took the car to get detailed and it cost $200. It would have been nice for them to at least offer for us to bring it back on Monday for them to detail. Nice people, but bad customer service.
Most unreliable vehicle I've owned
by Emptypockets from Fort worth TX
January 6, 2019
I paid 1 dollar for this lariat from someone i worked for and probably the worst investment i have made. I have put 5000 into it and will have to put another 2-3 thousand more to get it to be a decadent vehicle. Still would not trust towing anything with it. Had to replace trans twice in a year and a half. 3ed gear drum is to weak
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Didn’t feel like the typical car dealership. Everyone was beyond friendly and I was so comfortable. I never once felt pressured or mislead. Jared Herling treated me with respect and showed me that I could actually get even more car and exactly what I wanted within budget!
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
The lariat edition is a great value of features and comfort for the price. It is well equipped at the same cost of other competitive manufacturers including GM, Dodge and Toyota. The truck rides well almost like a luxury sedan but offers appealing performance and features to get you off road or to tow that heavy load.
Got me in the next day. Everything needed was completed. Staff was very nice and I like the option of a free wash.
I love this car
by Sandyc from Indianapolis In
January 5, 2019
This car has been way more than I ever expected and more we have been all over the country in it and no problems, it the best
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