I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Even though we had to drive 6 hours to get there, it was totally worth it! Such a nice guy and understanding person! Great customer service and so kind! Even got flowers! This was my first out-of-state car and I must say that he did way more than expected. I’m grateful that he was our dealer and explained every document for me.
I had an excellent experience with Jesse at Rick Riding's in Monticello. I wasn't able to come take a look at the Jeep I was interested in until 5pm. Jesse had everything ready for me when I got there and was able to answer all of my questions. All of the staff members were friendly and helpful. I was able to leave the lot by 8pm with my new Jeep all paperwork done and signed. Excellent customer service all around.
Our overall experience was great! Our salesperson Jeffrey Phillips was awesome! He even surprised me with a dozen long stem roses! My husband and I did not feel pressured, we were left to to check out the vehicles and asked for help when we had questions. Everyone was friendly and very helpful!
We have been a long time customer to Rick Ridings in Monticello. We recently purchased a brand new 2018 Foed Edge from Jesse. As always they understood and wants and needs and were very quick to get us in and out. We personally know what we want and hate spending hours at the dealership. We knew which car we wanted before arriving. They processed paper work and had us out within an hour. Thanks again to the team of Rick Ridings for the exceptional customer care!
We have been looking for a Chrysler Pacifica and found several to choose from on line, we drove an hour and a half to Lincoln and Ellen Ackerman helped us with the car buying experience. We were very happy with our service, Ellen helped us find the car we were looking for and was very helpful!
Ellen excelled at communicating with me. She knew what I was interested in and knew my personal preference on how I wanted a seamless deal. She excelled on all fronts and I could not be happier with purchase.
Recently purchased a Lincoln MKZ Reserve for my wife at Jim Xamis. It's about an hour away so obviously timing isn't always the best or easiest thing when buying a car that far away but it was pretty smooth start to finish. I mainly worked with Kevin (who we did most of the deal with) but we also worked with Sam (who is a newer employee). Sam set the car out for us and had a nice welcome sign on the car for us when we arrived.
Overall both salesmen were great to deal with and seemed to both really enjoy working at Jim Xamis. The atmosphere was welcoming and the overall process was really simple. Which is nice when you have 2 kids with you the whole time. Both guys were very quick to respond to questions via email/text/phone call which was very helpful.
Jim Xamis Ford - Lincoln is very fair with trade value and open and honest about the whole transaction. Something I greatly appreciate as it is not very common with most dealerships I have worked with. They also gave my wife a dozen long stem red roses as a thank you for doing business with them. Something I have never seen nor heard of before... my wife was extremely happy with the gesture. Something as small as that will earn them some return business. It put a smile on her face and that's not something I will forget.
The ONLY thing I would have liked to have seen done differently is to have the exterior of the car washed before I got arrived since they had a days notice. It was washed after we purchased it so that's not a huge deal (and it's not like it was filthy) but that was my only tiny gripe.
I will use Jim Xamis in the future and have already recommend them to people that I know that will be looking for new or used vehicles in the future. Well done!
Ellen is the best, super easy process! What a fantastic experience! Go Ellen! Yay! Everyone was wonderful and helpful! Woo! Thanks Ellen and everyone! Super!
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