I recently went car shopping in Watertown, Ogdensburg, Adams Center, massena and Malone. Bailey Ford was straightforward and gave me the best deal on a new Ford Edge. Their honesty and integrity is unparalleled. Mr. Dumas was my salesman and I couldn’t ask for a better one. His knowledge and friendliness was excellent. Everyone that I interacted with was courteous and friendly.
Every time I came into the shop for car maintenance I was always welcomed by my first name over the past 5 years. The saleswoman remembers all of my kids and kept all of my needs in mind while I shopped for a new vehicle. The service is always friendly and a place where they truly take care of their customers.
I have been buying cars from Bailey Ford for many years. They are very easy to deal with, whether it is buying a new or used vehicle, routine maintenance, or vehicle repair. The staff is always friendly, and easy to talk to.
Had oil leak that wasn't fixed while under warranty by Ford dealer that I purchased Ford Edge from in December 2015. I brought the car to Bailey Ford in Malone, NY and they correctly diagnosed and replaced the source of the leak. Although no longer under warranty (37k) The Bailey Ford Service team worked with me to ensure that the repair was covered by Ford Company. I should have bought my Ford Edge there and not traveled to the Watertown NY Ford dealer.
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