I brought my escape in for repairs from someone smashing their car door into mine, Smokey was very kind and helpful. Then I asked if I could get an oil change before I picked it up, and he went to service and they did that for me before I picked it up.
Very courteous and very timely.
by Jacquelyn Rene-karr Zlotnicki from Hudsonville, MI
June 14, 2015
New Explorer ... Experience was fast and friendly. I went in with a single goal and they acquired what I requested within a few days.
I cannot rate repairs because I was only there to purchase. No service experience yet.
Leased a new 2018 F150 from Anthony Pearson. Love the vehicle & the customer service received! Was able to get the truck I wanted with the desired options at a great price. This was our 2nd experience with a truck purchase @ Keller & we are highly satisfied. Will be a returning customer!
I highly reccomend Pat at keller Ford. I've bought many cars over the years and I've never had a salesman be so thorough from beginning to end. I will be recommending him to everyone I know that is in the market for a new vehicle!
I'm very happy with my buy! Jay did a GREAT job talking with me and finding out what options I had!
On the other hand! Finalizing the process was not the best! The only tips I would have on that is.. try not to buy on a Saturday OR if you do be there Early. Or have an appointment to buy your vehical! ;)
A huge Thank You to Josh Dupey for all of his help in finding the right vehicles for my daughters. Josh knew the budget we needed to stick to, as well as what we felt would be safe cars for them. Sometimes those don't line up, but here we were able to do it. Josh was always quick to respond to my calls and emails and answer all of our questions! Highly recommend Josh and Keller Ford! The extra bonus - my daughters LOVE their new Escapes!
Its always intimidating buying cars from dealerships, but Duane in finance made the whole process simple and easy! he explained everything and made an extra effort to make sure everything was right! i would recommend Van Andle & flikkema to anyone and everyone. Your treated like family as soon as you walk in the door.
After my wife's Town and Country was totaled we decided to look at the Pacifica's. Kyle Schuiteman greeted me in the new car showroom and took the time to listen to what we wanted. Kyle found us exactly what we wanted with the added safety features I was unaware of. My wife is thrilled with her new van and we appreciate Kyle at VF for his excellent service.
Mark Schatz was very professional, friendly, knowledgeable, considerate, and just flat out good as a salesman. We went to other dealerships and it just wasn't the same. We told Mark our bottom line and he went to work for our family. He got the job done to our satisfaction. I would recommend Mark to family and friends. Duane was very professional and helpful as well. You have a good team at VF cars.
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