I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.
Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....
Took my 20111 Ford Ranger in to have the passenger air bag replaced. The customer representative was cordial and promptly greeted me and told me to leave my vehicle for service and directed me to a waiting room and also explained that the needed service would take approximately 1 and 1/2 to 2 hours. When I returned to the dealership the service representative saw that I had arrived and came out to tell me that my vehicle was ready for pickup.
I was very pleased with the service and there was not much wait time for my car..I love my 2015 Lincoln MKS and keep it show room new! I would not want any other car..I have been a Ford driver since 1988 and loved all my cars from the 1988 T-bird to my 2015 Lincoln MKS
I went in and Tre helped me out the whole time. And when the financing started and was taking a min he takes with me about outside personal stuff. Not you typical sells person. I would recommend anyone to check this place out.
Car Persently under repair and since it's my 1st time dealing with this Dealership I'm very concerned about the quality of the work being done and the cost I've been quoted. I feeling an obligation to pay someone to check to make sure what I'm paying for was actually done. I hope and pray that this feeling go away, due to the level and Quality of work I receive.
Mike my salesman was great. Everyone was very friendly . Everyone helped me set my new car to be perfect for me. The general manager was so helpful.
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