Found this dealer online through one of Stephen Underwood's on line videos. I wanted to order a top of the line RAM 2500 and could do so from any of the dealers in the Cleveland, Ohio market, but after talking to Stephen I realized he was keenly aware of all the features and mods for this high priced truck....he knows his product well and was always professional and very responsive....ordered my $75K plus truck on line and Stephen was happy to deliver it to me 600 miles away. Best buying experience yet and I have purchased more than 20 new cars of all makes and prices. Thanks Stephen!!!
Both of the salesmen were very helpful in assisting me in buying my first car, I am very happy with my purchase and would recommend this dealer. The process was very straight forward and they didn’t try to manipulate me which I appreciate.
Hector Ortiz and entire staff were professional, friendly and fast!
Hated buying a car because the process is so long but they made
it painless and fast. The used car was immaculate and in great
mechanical shape. Just as advertised, highly recommend this
dealership and especially Hector (salesman) and Robert (finance)
Was not able to get the car I came for due to different advertising online. But walked away with a car that I couldn't be more happier with. These guys actually stayed over 45 mins after closing time to make sure I left with the car. Ask for Aldon
I really enjoyed my buying experience both times I have bought my cars. The salesmen are wonderful, they took time to listen to my needs, understand my budget, and made the sale . If you are interested in buying a car talk to them first. Tell them Candis sent you!
by Dave the fisherman extraordinaire! from Bolivia
February 28, 2018
Nothing but the best experiences every time I've been to Victory! Staff is friendly ,prompted , and accurate with their service and sales ! My family has purchased four vehicles in the last ten months . I would also recommend the Car-Doc program. Hands down its the best way to maintain your vehicle. Thanks Victory for your service! Dave !!!
My shopping experience with Victory and in particular, my salesman Keith and General Manager, Reza was truly the best experience I have had in purchasing a car. A.J. was wonderful in the finance department and myself and my family will be purchasing all our vehicles in the future from Victory. You can tell that this is a company that cares about its customer service.
The guys here help us so much! I just got laid off from my job a couple days after we got the truck. I was completely a mess wondering how I was going to afford this truck now. Calling Jeremy non stop trying to find out what we could do, the general manager asked to speak with us. In the end they filled the truck up with gas, and is helping us with our first payment to help me get on my feet! That was one of the nicest things anyone has ever done for me! Along with all the prayers and words of encouragement, I walked out of there feeling very grateful for these people! They have truly blessed us and this I will never forget! Thank y'all so much!
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