Used cars for sale near Gloucester, MA

I recently bought a Certified Pre-Owned Mercedes-Benz E 450 at Mercedes-Benz of Portsmouth. It was a very nice experience working with Cynthia Acorace, my sales associate. When I picked up the car, they let me know that it was missing the key to the locking lug nuts, but they were ordering a new kit and would let me know when it was ready. Cynthia sent word to me that the kit came in and I could come at my convenience and a tech would change the locking lug nuts and give me the new key. I went in yesterday, and Cynthia took me to the service area where Cory Counsil was supervising the department. When Cynthia explained why we were there, Cory sighed and explained that there was a problem with the service software, and they had allowed all the techs to go home early. Cynthia escorted me to the customer lounge where I had a complimentary cup of fresh brewed coffee, and began to browse through the gift area where they sell Mercedes logo shirts, key chains, and coffee mugs. After a moment, I looked out the window and saw that Cory himself was changing my locking lug nuts. Within moments, Cory had gone the extra mile, and, even though there were no techs working, he took care of things personally and came to find me, telling me it was ready. Cynthia, caught up with me before I left and was concerned to see if I had any questions about the car, now that I had been driving for the first week after buying it. I did have some questions about the automated parking features and how to use the shift paddles. At that point, another sales associate, Ben Lamont, came over and gave me an encyclopedic dissertation on how the parking assist feature worked, and then he showed me how I could easily get in and out of manual mode with the shift paddles. Ben's enthusiasm for Mercedes automobiles was evident, and he made me really feel good about my purchase. From when I was first visiting the dealer, as an off the street shopper, browsing the inventory of cars, through the sales experience, and now as a customer needing help, I have visited this dealership a half dozen times over a 3 to 4 week period. During all those visits, everyone has treated me like a VIP. I was never made to wait, and any concerns I had were taken seriously and addressed immediately. I would recommend this dealer to anyone in the market for an upscale car, and tell you to ask for Cynthia or Ben.

Peter Derby is worth his weight in gold. I live in France and he was brilliant, he sent me a picture of the parts to confirm the correct ones, arranged delivery to Portsmouth confirmed their arrival before charging me anything. Once paid ,confirmed that they were sent job done! All done in a calm professional maner. Perfect 11/10

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

As first-time customers, our experience at Mercedes-Benz of Portsmouth was exceptional right from the first phone call. I told my initial contact (Bethany) what pre-owned vehicles I was interested in, and a time I was planning to visit. When I arrived both vehicles were parked next to the show room waiting. We were greeted by Nick in Sales, given a brief overview of the 2 vehicles and then given the keys to take them for a test drive. For all 3 of our test drive visits the vehicles were waiting, normally running, and always nice and clean. We were never rushed, and there was never any pressure to choose, or make an offer. All questions were answered quickly and thoroughly and all information about the vehicles and vehicle histories was transparent. We were never steered towards any particular choice. Negotiations were quick and straightforward. We picked up the vehicle on a very cold day. It was sitting in the showroom perfectly detailed and all warm. Everything promised was delivered - even the front Weathertek mats! Finalizing the deal was a breeze (thank you Paul) - again very straightforward and transparent. These folks like what they do and it does seem they are allowed to do whatever they can to accommodate their customers. Very nice experience!

Bethany, Tuck & Paul created a great, honest and personal experience at Mercedes-Benz of Portsmouth and my purchase/trade was top-rate in all respects. Your dealership had a very unique used car in stock. I came from out of state and each of you exceeded my expectations on the service, attention, quality and condition of the car as well as your preparation and welcoming treatment of me on site ! Thanks again ! Jack L. -- Virginia

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

I would like to thank Randy Wheeler for his very professional and helpful assistance while we navigated the purchase of my daughter’s first car for her 16th birthday. Randy was knowledgeable and accommodating throughout the process and was instrumental in coordinating all details for us to allow for the surprise reveal of the car to my daughter. Thank you Randy! I would highly recommend anyone looking to buy a car to work with Randy.

This car met all my needs and more. Love the interior and the way its moves. So comfortable and reliable! Very pleased with this car!

My Glb is probably the nicest suv I have ever driven. The ride is great, very little road noise. The info screen is huge and easy to use. The interior is luxurious and comfortable, big enough for 4 adults and I child or 3 large dogs. The 4 cylinder with a turbo is peppy and can step right up to pass.

Very happy with my purchase from RBM Alpharetta. The car has a very comfortable interior with all the features available. Handles well in town and on long drives. Good acceleration for such a big vehicle. Love the contemporary exterior.

For a non full size pickup it seems pricey, but then again full size truck prices are ridiculous. The interior is really nice, spacious and well built. The truck handles incredibly well, and the 4 cylinder turbo has plenty of power. I was impressed with it's 6,000+ towing power. The exterior is mean looking and looks great heading down the road. I bought a SR model because I need a truck, not something full of options. The only downside is the box is smaller and holds a lot less than a full size and the Toyota sense safety is a bit much. I know it's there for a reason but it can be confusing.

The Mercedes Benz GLE 350 is by far the best luxury SUV we have ever owned. I truly can't praise it enough. I honestly didn't need to take it out on the road to be convinced, I was still in the parking lot and knew I wasn't leaving without this vehicle. The interior ambient lighting and the personal welcome message when I get in is 2 of my favorite features of this vehicle. Also love that we can program the seat adjustments too, no more having to adjust the seat back to where I need after my husband drives it, just hit a button and my seat is back on the position I need. And I have never drove anything that drives this smooth!!

After a string of frustrations with one dealer I walked away and then approached Boston Volvo instead. From my first email contact, Boston Volvo’s Nelson Duarte was helpful, prompt, and communicated with me exactly how I needed to be reached throughout the process. I am limited to text and email communication throughout usual business hours. Despite the hurdles and asynchronous nature of email and text, Nelson met me where I was, answered all my questions, and provided great service. Beyond Nelson I was/am highly satisfied with my Boston Volvo experience. Within 24 hours I was able to survey Boston Volvo’s inventory online, find the car nearest my desired purchase, contact Boston Volvo with my interest, received prompt response, found answers to all my questions via email and text through the day on a Friday, arranged a purchase price, trade in, financing, and later installation of desired options and then on Saturday morning I picked up the car with a 5 year-old in tow. Ultimately I was given a better set of options in purchasing the vehicle I wanted, and I felt so much more satisfied with the terms! I was impressed with the service culture at Boston Volvo and pleased to see the staff worked together so well. I know Nelson and the sales manager were very coordinated in helping me get to a set of options that made my purchase possible. The culture of the staff was evident from my first arrival 15 min past close on a Friday when an associate interrupted his own departure for the evening to address me in the parking lot and make sure I was being helped, then notified Nelson for me who was also delaying his Friday evening departure to help me with my purchase. When I picked up the car on Saturday morning Nelson was welcoming to my 5 year old who was with me as well. While preparing the car and processing paperwork the front desk attendant was warm and hospitable to my daughter and me. My daughter loves looking at cars and we were encouraged to walk the upstairs showroom. My daughter had a blast and loved the older model Volvos on display and getting in and out of the XC40s and wagons up there as well. Admittedly though she may have enjoyed the elevator the most. The finance manager, Jose, was friendly and patient in walking me through all the details of my purchase, and in explaining, multiple times, all the nuances of the protection packages on offer. The Monday after pick up, Nelson picked up the car at my house to have one of the options installed and returned it to later that day. I am greatly satisfied with the attention to detail and service Boston Volvo provides. Many many people will be hearing about my great experience at Boston Volvo. Thank you again

Josh and Josh were great in the interactions I had with them, friendly and no pressure whatsoever. I felt they had some limitations on the knowledge of the recharge vehicle that they will get better at I'm sure over time since it is a new product. There was some minor confusion in finance with the loan rate, initially it was disclosed by the financer at 0.99 during our meeting, then it went up to 1.99 (0.99 was noted as a mistake initially) which is where I was told was the actual rate and was what I financed, but then the next day it was noted on the website back down to 0.99 where it still is today, so that felt a little uncomfortable. The extended warranty options were a bit confusing as there were additional aftermarket protections offered in addition to the 10 year 125,000 mile product that was purchased. If there was a 10 year product with less mileage I would have been more happy with that as I don't drive many miles, but it was not suggested. Overall delivery was efficient and comfortable. The volvo car website has great information. The volvo on call app is still very rudimentary and a work in progress. But I am very happy with my vehicle.

Excellent service advisor team. They know me, know my car and always work with me to figure out appropriate action when I describe the issue.

Best experience this retired couple has ever had buying a vehicle. Masha was a knowledgeable, helpful, and no pressure sales person. Of the 3 dealerships we contacted this one excels in inventory, best deals, and organization. Rochester was a huge disappointment when the fast talking pressure type manager got involved, we walked away. Nu Car in Tilton wouldn't honor their posted price on Auto Trader and no mention of the dealer incentive, just their version of MSRP.

I bought a 2022 Taos and drove it for 3 1/2 years. I liked the car so much that I bought a 2025 Taos. My wife is now driving the 2022 and I am driving the 2025. Both cars are pure joy to sit in and to drive. The interior and legroom are spacious. The only negatives are the VW does not offer a power, passenger seat and a power hatch closer. Other than that, it is the perfect vehicle for us.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Excellent service. Jens Albrecht provided an outstanding service. Great advice, quick and seamless process. Walk on a Friday and drove out the car on Monday. If you are planning to buy a VW, I would recommend asking for Jens

The car was exactly what I was looking for, small person, small SUV. I’ve only had the vehicle for 2 day and I’m loving it!