Recently purchased a new GMC sierra (which I love!). Competitive pricing and laid back buying experience. The friendly staff made all the difference! Returned for the first scheduled maintenance. Quality service in a timely manner. JJ and Candi are great! I pass several dealerships/service centers on my way to McElveen... and will continue to do so in the future.
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
Went into the Carmax store just to look for a car for future purchase. I was greet immediately by Mr. Carl R Emery and from there things went smoothly. We asked about cars and he talk to us a little about them and told us to have a look and call on him if we need to look in, test drive or just ask question about any of the vehicles. We end up buying a car! Customer service was great and now we will have to drive the car for a little while before I will make any comments. OVERALL the experience.
My situation must have been the most difficult situation ever at a Carmax, even though it was tough and the Managers and Myself got frustrated at times Ed, Dave, Eric, and Chris (Carmax Charleston Managers) never gave up on me and worked hard to make this thing happen. I came to them looking for my dream car, the Mitsubishi Lancer RalliArt or Evolution on a limited budget. They found the vehicle and brought it in, I bought the vehicle and there were a few problems with it, the guys took the car back no questions asked and found another one, even though there were some other issues that occured the Management staff at Carmax stuck by me and helped me make it happen. Anyone new to the car buying process should go see the team at Carmax, Charleston, as they will guide you through the process and explain it to you the whole way through! That is the way Car Buying should be! Thanks Guys for all you help and hard work! Chris G.
I cannot say enough good things about my experience at Windhams. Each person had his position perfectly executed and was so very pleasant and nice. I had visited three other dealers and was just plain overwhelmed. A few salespeople really did not know what was on the lot and just walked us around pointing out this car and that car. My husband said that he had heard good comments about Windhams, so we just by chance went there on a very cold and windy day. Bingo! Found the perfect car. 2015 Buick Encore Premier. We live in Mount Pleasant and Windhams drove the new car to our house because I do not drive over the bridge. Another man drove another car, so my husband would not have to take the driver of new car back. The manager at Windhams had this done, so as to keep my husband from fighting the traffic back and forth. How kind and thoughtful! A+ rating for Brad Windham and staff! Sincerely, Pam
Recently purchased a new Cadillac Escalade. I was incredibly impressed with the Manager, AJ and Sales Associate Cliff. Located a car from another dealer to meet my needs. Both were very knowledge about the product and features available to me. Facility is top notch. Finance process very simply and easy. Best place to buy a car!
I worked with Mr. Henry and I must say he was great to work with. I've shopped around at other places the last couple of months and the salesmen at this dealership were some of the best I've dealt with. I came in with a list of vehicles and Mr. Henry made sure I was able to test drive them all so I could decide on which one I really wanted. I'll definitely be recommending them to all of my friends and family members in the future. They have a great selection and the salesmen are both friendly and honest. They work hard to make sure their customers are happy and get a great deal.
My wife and I feel that we were treated fairly and respectfully by the sales associates at Baker Cadillac. The XT-5 we purchased is a work of art aside from being a really nice luxury automobile. Kudo's to GM's Cadillac Design Division. We also like the maintenance programs and warranties included in the purchase, speaking of which, Baker's Service Department treats you like your family.
Drove over 100 miles to check out a vehicle for my daughter and am glad I did so. The lot doesn't look like much on its own but what you lose in curb appeal you make up for in selection and price. The place has been there over 30 years so this is to be expected as far as I'm concerned; it's just a good reason why prices are so competitive.
I've helped others purchase vehicles but this was my first time having to buy one on my own. Scott was helpful throughout and gave me a few options despite my credit being less than stellar.
Before everything was signed he told me their diagnostic scan had picked up an errant O2 sensor. This could be nothing or it could take replacing, point is he took a the price of replacing it off right then and there.
Now after everything was signed I did one more check of things. I couldn't believe it but I had forgotten to check headlights from outside. Well, a headlight was out. They took it and replaced quick as you'd like no questions asked.
I certainly recommend working with this company if they have a car you like, they are courteous, honest and great to deal with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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