In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership to anyone looking to purchase a car or truck or truck
My boyfriend and I just purchased used cars from goldstar motors in salinas. They have a huge inventory. Very friendly staff. No hassels. Play area and xbox for kids, if your dumb like me and take your child. Warm cookies and fresh popcorn made waiting for paperwork a whole lot better. Had a great experience. Ask for chris and billy!
I worked with Jeff Filiault from Subaru of Santa Cruz to finance a used Crosstrek Hybrid, which is the first car I have ever owned. I had already done my research, test driven the vehicle several times, and had two cars of the same model bought out from under me. So when I went to Jeff, he did not have to press hard to sell me.
In fact, he never really pressed at all. The guy was outstanding! I was trying to juggle financing with a remote cosigner, as well as buying from a distant city and only being able to manage weekend visits. Jeff helped me every step of the way. He held the vehicle for a whole week after I gave a soft commitment, and facilitated sending the paperwork to my cosigner several states away overnight (and near the holidays). After the purchase was squared away, he even drove over 40 minutes to pick me up from where I live and bring me to the dealership, all after business hours.
I really felt like Jeff and Subaru of Santa Cruz had my back throughout the whole process, and I would definitely buy from them again.
Tip: Do not buy any extended warranty, especially when financing. I love this dealer, but this is where they make massive margins.
I was very pleased with the Internet Sales person I worked with. He was very knowledgeable and very easy to work with. The dealer was asking a little much at first for the vehicle but I was able to work out a deal and I am very pleased with the quality of the car. I would strongly recommend.
I brought my 2006 Baja in for the scheduled oil change and mentioned that a heat shield was vibrating and getting worse. Very annoying and from on line comments it sounded like a problem that was difficult or expensive to fix. The service manager said they would look to see if it could be improved. When I got the car back the noise was gone completely and I was not charged for the work. Excellent job.
Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
Very satisfied with the workers knowledge and professionalism all at this spot!! Highly room mended
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