I had been searching for my dream vehicle for a few months. Working with Coad and Doug made the process quick and easy! I was able to find the vehicle that met every detail on my wish list and I'm so happy with my purchase! My family has worked with Coad and Doug on multiple trade-ins and will continue to do so because of the great service we've received.
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
Very nice facility. Very pleasant salesperson. All my questions were answered. Quick responses to emails and texts.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Great customer service after the sale! We would buy another vehicle here!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Awesome experience. The sales process was great. Had added options added to car and the service department was excellent. Also, had a minor fender bender. The body shop experience was smooth and fast. This is an excellent dealership.
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
We always are received with a smile and everyone is efficient and prompt. They do what they say they're going to do and on time.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Found a really nice looking car on their site but the communication wasn't great trying to find out information about it. I wanted to find out about the details of buying a car that was rebuilt but never did hear back from them.
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
My trade-in was appraised by book instead of condition and appearace. Price of car increased from time of phone call for information until viewing car. Mistakes were made on paperwork causing delays in registering car.
by Chas from Van Buren AR
November 25, 2018
I love it this vehicle is very spacious, great gas mileage and features. The stereo is pretty loud. The seats aren't automatic but to me I prefer that since that's one more electrical thing I'd have replace eventually.
I was trying to find a particular trim Toyota 4Runner the online crew labeled it incorrectly BUT before I knew this was the case I had a great experience speaking with Don G, Lead Salesman Pre Owned. He called and helped me so much sending me photos of the vehicle immediately because it was newly listed with no photos taken yet. I was willing to make the long haul from Indianapolis sorry we couldn't make a deal after seeing the listing showed the wrong trim level but thank you for all the help!
Best vehicle I have ever owned
by Chevi55 from Elmwood Park
December 26, 2018
One of the best vehicles I have own In 65 years dealership is great and service dept goes way beyond being helpful Arnold Muse is great. Thank You for a great buying and service experiance
Within the past year I have purchase two Jeeps there, and each time I purchase one I dealt with Mark McQ. Mark is a excellent salesman, very friendly, makes a person feel at home. I'm sure I will be back there sometime, providing Mark is still there, if not I will probably go purchase a vehicle where ever he might be selling cars. Mark is an asset to your company, I don't know what he is paid, but he would be worth more to keep him. The process in purchasing my two Jeeps went very well, everyone was a great help.
Worst buy ever
by Alex from Laredo TX
December 23, 2018
In my opinion worst car ever bought. Makes a noise in the transmission nor the dealership or GM want to do anything they say it's normal and that they can't do anything
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
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