Johnny German was exceptionally helpful in the purchase of my truck.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
I drove from auburn to Ozark to view a GMC Acadia, which I did purchase. They walked me through the whole process, made sure i was taken care of, worked with me on pricing, and made me an official first time car buyer. I highly recommend.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
My husband and I were shopping for a new car and had already had a bad experience at another dealer. They were rude and acted as though they didn't want to sell a car. His father called us about a car he found at Action. After speaking to Kerry Saxon over the phone, we drove 2 hours to look at the car. We were treated with respect and I have NEVER had such an easy car buying experience. We were treated like family. I would be willing to drive to Action for every other vehicle purchase we make in the future. I can't sing their praises enough. We drove off in a brand new Buick Verano and a whole new outlook on what car buying is supposed to feel like.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Cheryl at Action Trucks was very helpful and professional in finding me the truck I wanted.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I am a repeat customer of Action GMC. The buying experience is always a pleasant experience. I have worked with salesperson Cheryl Reynolds for my last three purchases. She is extremely knowledgeable about their inventory, and all accessories on the products. The business end is handled quickly and without hassle. And finally, their service department is the absolute best in this area. I’m always greeted promptly. My vehicle is returned on time and clean. I just can’t say enough about the positive qualities of this dealership.
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
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