Was looking for a chevy equinox and wanted to trade in my 05 cadillac deville base model. My car is in great to mint condition with 144,646 mileage everything stock as bought in 05 of showroom floor. But because I am a fry cook they seemed to believe that maybe I couldn't afford the car and tried to talk me into a number of cars I was not interested in. And I ended up leaving and not going any further than verbal discussions about cars I don't want. I'm sorry but part of sales and customer service is to make sure I'm happy regardless of your opinions on the matter. And I won't state the man's name because I'm sure he needs his job. But to you sir and anybody else on the staff that does this please remember I'm the customer and you should listen to me and what I want. Because I wasn't in the market for a car for you. I wanted the car that would make me happy. Not coat your pocket better or get the garbage of the lot To make you happy. So please listen to me.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Excellent customer service under odd circumstances
by subverb from Panama City, Fla.
June 19, 2018
I was not sure Bill Cramer GM would agree to clean up water stains on the back seat of my new truck. The stains were caused by another dealer 100 miles away when I bought the truck a week earlier. Service writer Mark Hunter contacted the other dealer and arranged to have the seat not just cleaned but replaced under warranty. It was an unexpectedly pleasant experience. Bill Cramer GM had not been able to match the truck selection or purchase price of the other dealer, but certainly was helpful with service.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I worked with Erin at Bill Cramer Chevolet and she was very helpful and knowledgeable. I will call her again when I am ready to make a purchase.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.