Good experience , friendly,knowledgeable staff. Responded ontime and delivered more than i expected. I have purchased at trilakes before. This time i bought two cars.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I have been looking for a truck for nearly two years, whelp this weekend I pulled the trigger. The salesman was Dallas, he was no pressure and no hassle. Dallas was up front and just wanted to make sure I was taken care of. I compared trucks from several dealerships over several states. It came down to a handshake and a promise of service. I went with the F-150 over all others and couldn’t be happier. It rides better than my luxury sedan. If you get a chance stop in at Tri Lakes Ford and see Dallas, he’s also on their youtube video.
Great SUV, nice style and performance
by Silverado guy from Wellsboro Pa
December 23, 2018
I liked this Acadia, and only really traded it because I wanted a pick up truck. The Acadia was roomy good on fuel and fun to drive
Curtis was great to work with and helped us find the right truck with the features we wanted. Tri-lakes has serviced our existing vehicles for at least the last 7 years and customer service has been excellent!
2017 GMC 2500HD Duramax
by Anna from Robins, Iowa
July 30, 2018
We just purchased the vehicle(used). So far, we are very pleased. It is nice to look at, inside and out. Mechanically, it runs real nice. Has quite a pick-up when you hit the gas. Mileage is awesome for a truck this size, @20 mph on the highway without towing. It has been quite a few years since we have looked at diesels and I have to say it looks like some of the typical diesel quirks I remember have been worked out.
I was most interested in price, warranty, service and transparency. They went above other dealerships during the purchase and provided all the information I requested.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Very friendly and polite. They don't seem rushed or bothered by serving the customer. I had an engine alarm that local shops said would cost $600 plus leave the truck all day. Tri-Lakes ran tests and found fake alarms updated and checked the systems. They found no problems and only charged for the hour of testing. $107. I am very pleased with their honesty and would not drive to Springfield or Harison with the best service right here.
Recall armrest driver side . Broke
by Yadira from Tucson
September 18, 2018
This car is very nice , a lot or space , I am not happy with the armrest left side front door it broke very unhappy .
Outstanding service again to my 04 Corvette. Service engine light was on, troubleshooting and repair was done in about an hour. Service rep came into waiting area, explained service required and it was done in a quick efficient manner. Very polite, friendly and expert service staff. Outstanding!
It’s already paid for itself
by DocMurf from Ellington, Ct
October 20, 2018
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
We have purchased trucks and cars from Pinegar Branson for many years. Every one here is the very best there is in this business. We would not think of going anywhere else. It is always the same throughout this organization . All people are very friendly towards us. This is a great place.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
This is the 7th vehicle we have purchased from Pinegar since May, 2002.
Customer service is important to them AND us, and they do an excellent job.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Prompt and courteous service, but still have oil leak. Also concerns us that Pineagar is not as courteous to provide a loaner car like our local dealers in Harrison do.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Very good experience with purchasing our brand new Chevy Malibu! Gary and Chuck were super helpful every step of the way! The process was so smooth and I will totally be recommending them to my friends and family when they are in need of a new vehicle!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Just purchased a 2016 Buick Verano at Pinegar and worked with Kendal for the shopping & negotiating part of the sale and worked with Doug B for the paperwork and buying portion (it was Kendal's day off).
Kendal was extremely helpful without being too pushy and was very patient while I made up my mind (three trips to the dealership and 2 test drives) (BTW - I ended up getting a car he recommended rather than the one I thought I wanted). I was very pleased with the value they gave me on my trade-in.
Doug B was beyond knowledgeable when it came to all the whistle and bells that came on this car. He stayed past closing time to show me the major functions (even when I said I would be fine with the manual).
Matt in finance was able to work with me on down payment and interest rate to get the payment right where I wanted to be. The ONLY thing that has bothered me a little since I've thought about it, is that they added an extended warranty onto my payment without asking me if I wanted it (I had planned on getting it anyway, but I felt that could have been explained better up front).
All in all, they made, what can be a stressful financial experience, easy and hassle-free!
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
My husband and I will never shop at another car dealership in the area now that we have experienced the excellent customer service at Ozark Chevrolet. They are fair, friendly and actually care about their customers. We have traded many vehicles over the years and other salesman haven’t come close to the customer service “Hank” gave us!!
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
Will only buy from Ramsey!!!excellent customer service from salesmen to loan office.thank you all very much.very happy repeat customer and I will return in future
Very comfortable, lots of options, good looking
by FLGator from Gainesville, Florida
December 28, 2018
Has all the room we need with 3 kids in car seats, plus the additional space behind the 3rd row for luggage or cargo. The captain's seats in the 2nd row are heated and allow for 4 adults to ride in comfort in 2 front rows. The cooled front seats are my favorite option as a FL resident!
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