Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Recently I was told by a body man that my tahoe of three years old was rusting in a few spots, so I contacted Josh at Sawicki and we talked. I stopped by one Wednesday and he was gone and I had my mom with me and she is elderly so it was hard for me to wait for him with my mom being in the car. When I got home I called him and explained to him that I wanted to meet with him but my mom was in the car and we couldn't wait for his return from lunch. Josh said no problem that he would drive out to my house, wonderful he came out we talked about it and I explained to him that all the Tahoe's I have seen lately including mine were rusting in these spots. He said he would see what he could do and that he would contact me. the next day he called me and said he was still working on it and he would contact me. I was very impressed at this time due to him coming out to my house and communicating with me on the phone. A week went by and I heard nothing so I called him and he stated he hadn't heard anything. My husband and I both had the day off one Friday and we stopped by to talk to him explaining that these Tahoe's are rusting and I thing GM should stand by this, these are not cheap vehicles. Josh listened and again said he would keep this in mind. My complaint here is I never did here back from JOsh if they were not going to do it he could have at least given me a courtesy call, I actually had to call him again. I was disappointed that the paint job wasn't going to be done and that Josh didn't seem to call about at least calling me back. I guess since sawicki didn't get my paint business they didn't care anymore. However I use them for a lot of other things.
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
Trevor was great! He was easy to deal with and moved at our pace. They didn't budge in price, but we weren't surprised by that because the sticker price was already a great deal.
by Kelly M from Dublin, CA
December 18, 2018
We needed to retire our old minivan. Was looking for something mid-sized that could still accommodate our family of 5. So far, we're impressed! It has all the room we need, is very comfortable and rides like a dream. The only down side is the cupholders are a bit small, but in the grand scheme of things, that's small potatoes.
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 3, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
Wish I still had it!
by NiceGuy from Philadelphia, MO
November 24, 2018
Sweet style and practical use for hard work. The miles per gallon were nice especially for Highway use. The four wheel drive was a blessing too.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
We always have a great experience at Barkau. Jim has sold us many cars. He is very knowledgeable and helpful every time. Highly recommend Barkau & Jim
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Thanks for our new 2019 Jeep!! We were able get the vehicle we wanted with ease. Thank you all that helped with our wonderful experience. We couldn???t be happier.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
This was a fast easy experience. Tim answered all my questions and was patient with my indecision about what vehicle I wanted to purchase. Tim showed all the features of the vehicle and how to access them. Everything seemed to go smoothly as I was not waiting around long for paperwork or questions to be answered. I left the dealership confident in my purchase.
Safe and great in snow
by Stiv from Erie, PA
December 24, 2018
This SUV met all of my needs. Safe, comfortable, durable, good lines, attractive interior, excellent in heavy, slippery or deep snow, large cargo and comfortably fits seven (7) adults.
Found my new truck online and Tim made the purchase extremely easy! He was super fast at responding to any messages sent and got any information I needed immediately. I drove 3 hours to buy my truck and would do it again, I would also recommend him to any of my friends or family. He even left me a surprise when I got home, but you'll have to buy from him yourself to find that out.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Tim Border was our sales representative he was completely professional and very quick to answer any questions that i had. This was by far the easiest place i have ever made a car purchase. They gave me the time i needed to think everything over before making my purchase, when i needed to make a phone call or consult with somebody before a decision i was given as much time as i needed. Ive been to car lots where salesman were way too pushy trying to have you make a purchase you were unsure of and that was not the case at all with Tim. I needed to take two test drives with me and my fiance and once eith my father to get his input on the vans performace and we were all very pleased with the condition and performance of the vehicle. I had a concern about the wireless headphones for the DVD system and Tim made sure to get batteries for them so i could test them out before leaving. I would reccomend J.H Barkau to anyone i know in the area looking for a reliable vehicle from a reliable dealer. My fiance and I are extremely satisfied with our 2015 dodge caravan. Thanks Tim and i will definitely be a repeat customer! Quality of work i did not rate as i have not needed any work done to my van i will definitely update as needed though.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Tom sparks is the best dealership ever! Trustworthy and not pushy. They truly make buying a car as easy as possible I have bought two cars from them!!!! Best deals around.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
My wife and I have purchased recently a 2011 Ford Fiesta and it works perfectly fine. At first I am hesitant to buy a used car but with what I have heared of many positive feedbacks from my friends of Tom Sparks, I am confident of owning a used car from them. Thanks Brad for the car recommendation. Appreciated it!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
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