Used cars for sale near Grand Rapids, MI

Service advisors definitely wanted to see the service done right and in a timely manner.

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

They were fantastic from beginning to end. I had the privilege of working with Eli Bailey and he was quick to respond, so helpful and explained everything in such great detail. They took such great care of the whole process.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

We had a Great Experience with our Our Salesperson - Pete Seif! He was personable & very helpful with helping us select our new Vehicle - Smart..knowledgeable & answered all of our Questions! Everything was handled very efficiently by Pete & other Team members…including a Trade In - Would highly recommend Pete if you visit Serra Honda! We appreciated his Expertise & willingness to go the “Extra Mile” Thank You!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Brian replied quickly and tried to meet my needs. I would recommend him and use him in the future.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Recently purchased a used vehicle Very hassle free. Sales person Justin was great. Very helpful addressed all our needs and concerns. Vehicle was from Canada was upfront about the warranty not transferring. We were able to purchase an extended warranty at a reduced rate with better coverage than the balance of the factory warranty Overall very good experience

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

The guys at Zeigler Ford Lowell MI are top notch - from Bill Meier in sales to Zach Cardis in finance to all the service guys and a shout out to Sherri who transports / delivers vehicles Will definitely recommend everyone to their dealership.

Nice interiors, good spaces, great color, perfect for family and daily use, engine in perfect conditions, the seller Juan Gonzalez from Seminole Toyota help me a lot in the right choice

love the relaxed new facility and excellent follow up received from the service adviser

Ted Rabourn was our salesman and helped us upgrade our Wrangler JLU Sahara to a new(er) Wrangler JLU Rubicon. The service was personable and the process of buying the Wrangler straight forward.

Everyone was super friendly and knowledgeable. They were able to make the repairs on my vehicle in a timely manner! HIGHLY RECOMMEND!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Chase was amazing! He helped me understand everything and worked with me to find just the right car for me.

I love my Buick Envision ST - it drives like a dream, has all the comfort and convenience I could ask for, and then some! The ride handling is immaculate, smooth contoured curves make it look really sleek and I get lots of compliments on the new car all the time!

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

The information I needed was online, Keith, the salesperson was very accommodating without giving any pressure. He was great to work with. Signing went very smoothly and quickly.

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

We had a great experience purchasing a used car through this dealership. Pete went through all of the special features of the vehicle and how to use them, got us an extra key, which from previous experience at other dealerships, just won't happen. Very nice place, received my car in excellent condition, clean and a full tank of gas. Highly recommend, nice job, Pete!

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Associate was not pushy in regards to sale. Helped me find the right option for my budget.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

My 2022 GMC Sierra 3.0 Duramax pickup truck is a good truck. I work on a farm and I also drive an hour to see my girlfriend. For the farm, it has excellent towing capability and for the hour long drive to go see my girlfriend, depending on the weather for traveling, I can get up to 35 miles to the gallon!

Quick response thru email, And answer all necessary questions It's good dealership to business in future

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

Ted Rabourn worked with me to find the perfect vehicle. I was disappointed after test driving the original vehicle I was interested in. He suggested some other options in a no pressure manner and ultimately I ended up loving a vehicle I probably wouldn’t have even considered because I assumed it was out of my budget.

2004 jeep wrangler sport s 2 door. So far it is wonderful. Bought it just as a fun beach jeep but it has turned into our daily driver. Only problem is my wife wants to drive it all the time. She has claimed it as HER car. Guess I will need to just buy MY jeep.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Our experience was really great thanks to Sydney for all her help. Excellent customer service.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.