Used Acura for Sale in Grand Rapids, MI

I have been Sharpe’s customers since 2001. I purchased from these people three X5 V8 and two 7 LI series vehicles. Always polite, ready to help. The service a little pricey but good quality. Tom Dunn, service manager, Jason Bigollow service advisor, George Sr., George Jr. owners, Bill service technician all special people. Certainly not everything goes 100% perfect but overall it is one of the best dealerships I worked with.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

April 23, 2016 Sharpe BMW Twenty years ago, Francis Fukuyama, then a senior social scientist at the Rand Corporation, now at Stanford University, in his book TRUST argued the thesis that a culture that honors trust in business dealing provides an essential social capital to the economy. To associate the word trust with the experience of buying a used car, for decades, seemed like an incompatible mix. From our buying experience, The Sharpe Collection BMW has made trust an included option in their business dealings. The longest missing “car option” in automobile business dealings for generations has been trust. The longstanding negative cultural icon of the sharp-dealing used-car-salesman perpetuated mis-trust. It may take some time to change. The “internet of things,” connectivity, and the free flow of information are, however, forcing that transition. The internet is facilitating change in the experience of buying a car by free and open flow of information. The internet has disseminated information regarding cost, option packages, resale value, financing, insurance and warranty information. The luxury car dealers in particular are certifying their cars and standing behind them with a variety of included and optional warranty coverage packages. The free exchange of information, both online and in person, at Sharpe BMW created a sense of credibility and trust. My husband and I were comfortable and pleased with the experience of buying a certified pre-owned BMW loaner vehicle at Sharp. I live in Ohio, a few hours drive from The Sharp Collection BMW in Grand Rapids, MI, but the internet allowed me to shop online, find the car with the options I wanted, contact Sharpe BMW, and close the purchase and financing in a matter of hours. The salesman, Steve Glenn, aka “client advisor,” was truly a client advisor. He answered all questions without contest or irritation, backed up his answers with documented facts and figures, and was patient and professional. We first spoke late on a Monday morning. The sale and financing were completed by that afternoon, and the car was ready for delivery, on our mutual schedule, two days later. The delivery experience was efficient, professional, and thorough. Steve Glenn, our client advisor, with the backup of Eric Fillinger, a “BMW Genius” a la “Apple Genius,” gave us a hands-on demonstration course of all the electronics, communications, voice command programming, and other options. In the week since purchase and delivery, they have called me, to assist with any problems and further instruction. Their supervisor, Jeremy Dutcher, BMW Sales Manager, cordially greeted us and was kind enough to make a restaurant recommendation: My Old Goat, a nearby farm-to-table restaurant that we thoroughly enjoyed. George Sharpe also cordially greeted us and checked that all was well. Nick Green, Business Manager, gave us a short course on all the included and optional warranties on the vehicle and efficiently guided us through the finance process paperwork. This is the second automobile that my husband and I have bought online. Both times it has been a good experience. At The Sharpe Collection, it was a great experience, marked by fair dealing, professionalism, and the ultimate automobile option: trust. Linda Toledo, Ohio

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

After several disappointing and shady experiences with car dealerships up north, I decided to expand my search. Paris motors had the perfect jeep for me. Micheal is truly a gem. I met Al and the owner as well. All of them are really nice guys who treat you like they would treat their sister or their mother. If you are tired of the stereotypical used car salesman tactics, this is the place to buy from. They are honest, warm, and welcoming. Definitely worth the drive. Thanks so much guys. I love my new jeep!!

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Stylish car on the outside and a lot of room on the inside. The optional third row is very helpful and the tech package is great too. I would buy another MDX.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

This one owner car is the most comfortable car I've ever owned. And possibly might not ever own anything else. From the comfy seats to the comfort setting of the steering wheel (there's a sport option too if you prefer that) driving this is a breeze! Let's talk about safety. This is my second MDX. I was struck by a driver who rolled a stop sign in my first just two months after buying it. I was traveling down a 55 mph road going about 60. The car was totaled, but I didn't even have a scratch. Yet another reason I may never drive another vehicle. Love the way this car looks & drives. You can't go wrong with an Acura MDX!

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

I AM VERY SATISFIED WITH MY NEW PREOWNED 2013 ACURA RDX!!! I CANNOT WAIT TO GO AWAY.FOR THE WEEKEND AND JUST DRIVE IT WHEREVER I WANT... I GOT IT FROM.ACURA OF SEATTLE.IN TUKWILLA WASHINGTON,AND WILL HIGHLY RECOMMEND THEM ALL IF ANYONE ASKS....

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

After using a 2011 mdx, was ready for the 2015. It did not disappoint. I would recommend it if your looking for a 3 row suv that's luxurious and reliable.

I will NEVER buy a car through a salesman again! Carvana offers such a stress free experience. No game playing. No lying. Just straight up good deals. No pressured sales. The last vehicle I purchased at a very popular dealership I was held captive for over 3 hours in the "finance office" who wanted me to sign 3 different contracts with 3 different interest rates in case one didn't go through. Then I was practically forced to purchase many extras for the vehicle. I had so much anxiety when I left that dealership that I refuse to ever go back. Carvana was the perfect solution. No haggle, no upselling, easy financing through my credit union. It was simply easy and no stress what-so-ever! I video taped the entire experience and have shown more than 50 people my experience. Thank you Carvana!!!

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

I believe this is one of the best ways, to buy or sell your vehicles. The service is fast and professional. Thank you Carvana, it???s been a pleasure doing business with you. 🙂

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance