Used Acura for Sale in Grand Rapids, MI

I had a great experience. I met the sales person at the auto show in town and got good information about the cars I was considering. In short, I wound up buying the car I saw on the show room floor. The sales experience was good, the negotiating was fine, and they gave me a quick price on my trade-in vehicle ,if I wanted to go that route. I didn't, but it made no difference in the negotiations. I've had a previous Lexus serviced by them for years and have had a good experience in that aspect as well.

Great car. All leather navigation package and all the options. Could not be happier. Never considered a Honda vehicle before. I am glad I did. Mileage is a little low, however I can live with that.

It's always a pleasure to get my car serviced at Toyota of Grand Rapids, and Ben Dekruyter makes it such a friendly experience. I appreciate so much his kindness and candor. Highly recommend.

Stylish car on the outside and a lot of room on the inside. The optional third row is very helpful and the tech package is great too. I would buy another MDX.

Tim Davis (Toyota of Grand Rapids) is an excellent customer service. As a first time buyer (new Toyota), my husband and I did not know a lot about new Toyota Camry 2016. Tim explained to us very detail about the car (the safeness , the economical/cost less in maintenance, the after sales service from Toyota). Tim even spent extra time showing how to use buttons/keys in the car, connecting car through Bluetooth with my phone, and did a test drive. He brought us to Toyota building tour, so we knows about the Toyota services. Finally after spending 2 hours time, we decided to buy Toyota Camry (It's a good car). Tim is very helpful and courteous ! He even said that we can ask him at any time in the future if we have any questions. He brings good reputation (customer care) of Toyota of Grand Rapids. We also feel proud to be a part of Toyota of Grand Rapids customers (even my husband's family are part of General Motor's & Ford families). My husband's father worked for Ford Company and his brother worked for GM. Thank you to Tim & Toyota of Grand Rapids !

This is my first ever car payment and i have to say best car i have ever owned. Very reliable, drives smoothly, great gas mileage as well. My kids love it cause it's so roomy as well.

This car met all of my needs. It is very comfortable with leather seats and plenty of leg room. I am able to carry passengers and lots of bags in the back seat and trunk. The power lock doors and power windows and sunroof give it the sporty feel with safety. I love this car.

Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.

Purchased a used Acura RLX with low kilometers. I was not looking for an Acura RLX but the car showed up on search parameters. I was surprised by the quality of the interior and the performance of the car. I like the quality of the seats with the soft leather and cooling/heating features The engine is very responsive, especially on the highway at high speeds. Fuel economy is impressive. The ride was quiet and composed. On twisty roads, I certainly felt the P-AWS working for my benefit. It's difficult to explain but I felt more confident with P-AWS on curves. Lots of space in the back seat and trunk. I don't mind the dual screens but found the info system a bit slow. Overall, I'm pleased with my purchase and will certainly consider another RLX in the future. You get a lot of luxury and tech features for less money. The options in my previous Mercedes Benz were expensive. The car feels more agile for its size too. Difficult to compare this car with BMW, Mercedes Benz, or Audi. The whole driving experience is totally different in a good way.

Luxury SUV with great reliability! Has lasted 10 years and i believe it could last 10 more. It has never left me stranded it is an awesome driving vehicle.

I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.

They made the buying process easy. Marco was a very good salesman. I highly recommend them. I bought a 2012 Toyota Rav4. It was a good price. They did not try any tricks and got me a low interest rate.

This is my 2nd MDX - my first MDX was a 2008 & I put 170K miles on it and it NEVER had a mechanical problem so the reliability is unmatched! Personally, I love the body style & the way it handles. I use it for work & for driving clients around so it's luxurious & roomy enough w/o the high price tag & $300 oil changes. I've owned a Lexus RX & BMW X3 and I'll go w/ the MDX all day long. The negatives would be the gas mileage (maybe 16-17 mpg city) & the initial acceleration from a dead stop, but my racing days are over, & it doesn't have a heated steering wheel. The safety tests are great, it handles like a champ in the snow w/ AWD, it has ample storage room (when the 3rd row seats are down), & the back seats are comfy. If you maintain it as you should, you shouldn't have any issues. Again, I've never had mechanical issues & I drive no less than 20K miles per year.

Outstanding group of people. Everyone jumps in to take care of the customer. Great inventory to satisfy anyone. Took great care of me before during and after the sale. Great knowledge of vehicles. Matt in service was great. Very nice to work with and many resources at his fingertips. Will be back and will send family in as well.

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

Great third row seating, AWD and tech package still holds up to today's vehicles. Very comfortable daily driver- wish it got better gas mileage, but lots of power!

This dealership was GREAT to work with. I would encourage everyone to stop here before making a decision somewhere else. I almost made a deal at another dealership and would have regretted that! Rich at Zeigler was able to get me a better deal on the 2013 car I was searching for than ANY of the dealerships on 28th street. It was cheaper PLUS it only had 16000 miles compared to 45000 at the other dealership!! I knew Rich was able to get me the best deal and we were able to come to a no pressure agreement. I had bought the car two months ago and am absolutely loving it. I would have gotten rid of my 2000 ford escort and made this move a year ago if I knew the process was going to be so easy and affordable. Thanks again Rich and everyone at Harold Zeigler!

I love the car. If there are any negatives it would be the voice recognition software...it needs improvement from my point of view. Otherwise I like everything about it. Black on Black leather - AWD & Tech package.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Battery on this car went bad less than 3 years. There was a recall on the headlights. Within 1 1/2 years moisture was developing behind the lens. Now my headlight is malfunctioning and to replace the bulb which is part of housing it cost $3000. So Upset!!!!

I found the perfect lifted Ford F-150 on their website. I called and asked if I could come and see it the next day. I arrived early the next morning right when they opened and they had it waiting for me out front ready to go. They told me to take it for a test drive for however long I wanted. I fell in love with the truck...after that everything was just so simple for the buying process. I was out the door and on my way home with no issues. I highly recommend buying anything from this dealership, you will not be disappointed! Thank you!

This car meets my needs smaller In compact ,enough space for me in my daughters .. enough truck space radio souds great, heated seats for this weather..

I found exactly what I was looking for at Crown used cars. Phil was fantastic answering all my questions and getting me the best deal possible. Brad went out of his way to take care of any concerns I had. They made my first car buying experience great. Friendly, responsive and worth the drive.

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

The Crown Service Department is great to work with. I love being able to schedule service on line. They do a good job of keeping you up to date on the progress of the repairs and costs involved. Travis is a real pro.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

Overall service good. I feel the car is poorly designed when removing the front number to replace a light bulb is required. I am quite certain I will NOT purchase another Cadillac.

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

Excellent dealership. Quality work. Always satisfied and will definitely continue dealing with this dealership.

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

Always impressed with level of service and your staff.

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

My dad does not trust anyone else to service his car

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.