Everyone greeted us cordially, shook our hands as soon as we arrived. The buying process went very smoothly and we had our new truck in one 45 minutes. Brandon Hope had everything ready as far as paperwork. They even left the step rails which we didn't order on the truck as a gift. In all a great experience!
Awesome team! They really made us feel comfortable and important. I've been to a few dealerships and this one went above and beyond your average dealership. Thank you J. Mason of Nissan of Albertville!!!!
We recently bought a 2012 Ford Focus.... had the car delivered to the house (over 100 miles away from the dealership). It was all done on the same day. Delivery was courteous and couldn't be easier. No negative surprises on delivery. Absolutely the easiest and most comfortable car buying experience we've had in 50 years and love the car!
This was a very clean and helpful place. Jake king my salesman worked hard to get me this best out of my trade and offered my family and I a coke purchased from himself. We felt like family by the time I left a nice friendly,clean atmosphere.
I had an issue with my Altima's starter. The guys went above and beyond to help me. They even shuttled me to work that day. I believe the service managers name was Donnie, I would ask for him if you ever visit the store....outstanding and knowledgeable fellow.
Every time time I have had work done at Nissan of Albertville, I have always been very happy with the work and great service I have received. Very dependable work and very friendly staff! Thanks for your continued service and honest values and you will have our families business for as long time!
I had a wonderful experience getting my new car with Chad Tidwell. He found me just what I was wanting at a great price. Since buying my car, he has always helped me out with any questions I have had. Will definitely go back to see Chad when I am ready for another one.
The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!
This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not agree with the manager on a fair price. They both said they could not reduce the price. Several days later both called to say that they had changed their minds. We were displeased with how they conducted their negotiations and decided to keep looking. I found a similar car listed at cars.com from Valley Ford. We drove 1.5 hours to Oneonta. It was worth it. The receptionist was friendly and Chad was helpful. I was very pleased with the quality and price of this vehicle as compared to the others that I had seen in person and online at other dealers. The manager responded promptly to my offer. While there was some negotiation, I did not feel like they were playing games with us. We felt like Chad and Mr. Sumpter acted attentively, kindly, and honestly with us. We were happy to purchase the vehicle at Valley Ford. We will return to Valley Ford when we need another vehicle.
We had a great experience at Valley Ford! I found the exact vehicle I had been looking for and even though it wasn't a Ford, they were sure to address any concerns we had quickly and efficiently. Chad Tidwell was a great salesman and went out of his way to be helpful and make sure we were pleased. Everyone was very polite and accommodating! We had a great experience here and I'm loving my new ride! Thanks Chad and Valley Ford!
Thanks to Jim Sumpter and Chad Tidwell for a great experience buying a 2016 Ford Escape. I am well pleased with the deal and the car. They provided an pleasant, friendly atmosphere. I recommend Valley Ford to anyone looking for a new vehicle.
Just traded up from 2015 to 2018 Camry and Tacoma. Nick Dukes and the whole Toyota Team One made this a great experience. My wife and I have been doing business a long time with Team One and would recommend them for sales and service.
Tyler Elliot was a great sales man before during and even after the buy..... I'd drive 3 hours again to buy a vehicle from team one toyota
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