Used hatchbacks for sale near Troy, NY

**Five-Star Review for Exit 5 Auto in Latham, NY** I recently had the pleasure of purchasing my 2019 Ford Edge from Exit 5 Auto, and I can’t say enough good things about my experience! From start to finish, the team—James, Rome, and Patrick—was truly honest and incredibly helpful. What stood out most to me was their genuine approach. They made the entire car-buying process feel easy and stress-free, something I didn’t expect from a dealership. I was impressed by their transparency and the absence of any pressure tactics, especially when it came to financing. In fact, their financing process was much smoother and more accommodating than my bank's! I love my new Ford Edge, and I genuinely appreciate the care and professionalism shown by the entire team at Exit 5 Auto. If you’re in the market for a vehicle, I highly recommend visiting them. My experience was nothing short of positive, and I’m grateful for their assistance. Thank you, James, Rome, and Patrick!

Bought this new, never had any major issues mechanically. I take care to give it regular oil changes with synthetic. The nav has gotten laggy so I don't bother with it anymore and stick with my phone. I've also noticed the TPMS sensors seem more sensitive lately, so it annoyingly warns me about low tire pressure, even when it's not that bad yet. This blocks the screen telling me avg. mpg, so I have to fill it up I can't just ignore it for awhile. Other than that I still love driving it, it's quick enough for me and fun to drive around town. I was expecting to change cars much early especially with the warranty now over, but I'm going to stick with it for a few more years.

Cadell was awesome. He helped me out with getting the car I wanted. He was so sweet and so patient. I couldn’t be more grateful for him! Thank you Cadell!!

Love the vehicle just wish because we decided to have a plug-in hybrid that we didn't have to give up so much trunk/cargo space. Right now also having a transmission issue but the vehicle does have over 200,000 miles on it and it is 12 years old. Still would buy it again.

I recently visited for a routine oil change and tire rotation, and I would like to commend my service advisor for the outstanding level of service provided. From the initial greeting to the final vehicle handover, the advisor demonstrated exceptional professionalism, clear communication, and a strong commitment to customer satisfaction The entire service process was handled in a timely and efficient manner, with the work completed exactly as scheduled and without unnecessary delays. The advisor kept me well informed throughout, explained the services performed, and ensured that all my questions were addressed promptly and thoroughly. Their attention to detail, courteous demeanor, and focus on delivering a positive experience greatly contributed to my overall satisfaction with the visit. It is clear that they take pride in their role and in representing the dealership to its customers I highly recommend this service advisor and will gladly return for future maintenance needs. Their performance reflects the high standards of customer service that are essential in today’s automotive service environment.the people I normally work with are JOE B., JP, And the service advisor I believe is Victory or Vincent. But it’s people like this that make me not worry about going into see them. They are honest

My car has decent gas mileage— about 40 mpg with a bit less when driving predominantly in town. It fits my petite frame very well but my husband, who is larger, says he is comfortable driving it as well and actually owns his own fit. The car has good visibility and is responsive on the road. It takes curves well, and the acceleration is more than sufficient for entering the freeway and it responds well when a quick maneuver is needed. I love this car more than any other car I have had.

I have bought a used car from this Dealership and my experience was amazing everyone had a great attitude that’s the first thing I look for when I walked in. My main guy “Ken” was amazing everything I needed he got it done and for that I will always be appreciative. Thank you “Ken and Keeler.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

We had an excellent experience in purchasing our car at Keeler Mercedes-Benz in Latham, NY today 10/14/25. Andrea Monzo, our sales consultant, was so efficient, knowledgeable, hard working, friendly & extremely patient. Steven (finance) was knowledgeable & efficient. As his co-worker (I believe his name is Wally)was. The entire experience was a pleasure.

I really enjoy the car almost as much as the service! The reason is the service has been flawless so far! We had an issue with one of the sensors where it would give us a drivetrain error and cut the power to 40mph! We found out that there’s a bug that triggers once you hit 1/8 of fuel left it happened ever time and there’s no fix.

Amazing experience from start to finish! Nick Cordi (GM), John in Sales, and Tony in Finance were all outstanding — professional, friendly, and helpful throughout the entire process. Highly recommend!

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

I was a walk in customer without an appointment. Rhonda Dingman assisted me within a minute or two and had me on the schedule immediately. I could see from the waiting area that Rhonda was constantly busy. She was extremely pleasant. She had given me an estimate time of completion and my service was actually completed 15 minutes earlier than that. I was very pleases and again Rhonda brought me my paper work, brought me to the cashier & had my Jeep waiting for me at the door. All in all, a pleasant experience.

I love this dealership..They treat you like family and they go 100 percent out of there way for you. Also the service department is amazing your in and out before you know it..

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

The best place to do business! J9 friend. Art is amazing! Best crew around. Word from the big bird

We have a 1.6T. It has all of the performance we need but turns into a 40+ mpg car on long trips. It is the ultimate GT car.

Purchased a used car I found on-line, the process was quick and easy. Tony was easy to work with had the car all clean and ready to go.

Very good choise for me and value of money car. Huge cargo space. Powerful engine and fuel economy. Fun to drive and good handling. Very good economy suv.