This dealership does not attack you like the big city dealerships. The salesman was professional, not overbearing, and cordial. The salesman did not sic the "closer" on you during negotiations like the city dealerships do. You felt no pressure and they were sincerely ready to "deal" on their vehicles. I will always return to Winner to be a winner in buying a car.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
I had such a difficult time finding a used car worth purchasing and when I found Armani Motors every vehicle on their lot looked great so I test drove the Armada and ended up going home with it great sales team and family friendly environment I would recommend anyone looking for a reliable used car then this is the place.
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
I want to publicly thank Raad and his staff for an amazing, top notch, and hassle free car buying experience! My wife and I were shopping for a Honda Odyssey Touring, because we needed a vehicle with more room and comfort, and we literally drove by and saw that he had one on the lot and pulled in. Immediately, my family was greeted with a very friendly welcome and we knew that this just might be our last stop. When we met Raad and he found out that we were a military family, he stopped everything that he was doing and he personally showed us around the Odyssey, evaluated our trade (2016 Mitsubishi Outlander SEL), and he offered us an unbelievable deal on our trade and on the Odyssey. We were already financed by USAA and within a short couple hours we were on our way home in a very clean and superb vehicle. It’s been a few months since we made our purchase and we’ve had zero issues. The Odyssey definitely changed how my family commutes and our travels have become much easier. Thank you Raad! I highly recommend this dealership!
I helped my parents look for a vehicle and came across a 2012 Mercedes GLK350 that they really liked. The car had about 42K miles on it and was in immaculate condition. They've owned the car now for over a year and it has been flawless. The gentleman in the office helped with financing and while we were just looking at the vehicle he allowed us to browse without breathing down our necks. He actually stayed back by the showroom doors until we waved him down. It's hard to find used car dealers like this that don't have to try and cover up things to sell their cars. We've had that experience before elsewhere. These guys don't play that type of bs. They actually care about their reputation.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
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