Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
I had to take in my brand new 2018 CRV for a broken power seat control panel after only 3 months of ownership. Needless to say I was a bit upset considering the car was brand new. The service professionals at Flow Honda in Winston Salem were very supportive and provided outstanding service that erased any negativity I had going in. It turned out that it was only a bad clip and it was repaired in less than 35 minutes. Now I don't expect every time I bring it in for service that it will be so quick but it was great that they took all things into consideration, how new the vehicle was and what kind of time frame I was working with, and got me back on the road as quickly as they could. They were all very courteous and friendly and very professional. If I had to stay longer the service lounge is more than accommodating. Only one thing, the A/C in the lounge may have been a bit too cold but it was raining that day so I am sure any other time it would have been just right. So if that is all I can say that could use improvement, they are doing a xxxx of job there. 5 stars guys!
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
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