Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
Abe was such an awesome help in finding my E39 M5. Start to finish I'm very pleased with the process, I can appreciate the online process, it's how I prefer to shop. No nonsense, very efficient, very happy. Thanks
I had been looking for a particular type of car online and ended up finding exactly what I was looking for at Peak Auto Sales. The only problem was that I live in Wisconsin. I called and spoke with Burt and he was extremely accommodating in all respects to help me to feel comfortable with buying a car from out of state. When I was ready to move forward Burt even offered to pick me up at the airport. When I arrived on-site the whole team was great to work with including Burt, Matt, and Chris. They had all of the paperwork ready so that I could get in and out quickly and on the road to Wisconsin. When I got home I realized that in the rush I had forgotten the spare key at the dealership and they offered to FedEx it to me at no cost! If given the opportunity again, I would certainly purchase a vehicle from Peak Auto Sales.
The truck I wanted from them was in the process of being sold. They were truthful about the whole process and never tried to make any shady deals or anything but told me if it didn't work out then I could put in an offer. Easy and hassle free
I am super-busy and wanted to buy an Audi in as streamlined a process as possible. The team at Kendall was fabulous and they went way beyond the call of duty to help me and accommodate my schedule. For instance, twice they stayed open late for me. And, we were able to negotiate a price via email rather than face to face which to me was a better process because it meant less time away from the office.
Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4???s on the car lot. He explained all the different models and their features. Very nice and no pressure to choose a specific model. Michael was our finance person and he was super friendly and made us feel very comfortable. We went through all the paperwork in minimal time. I would highly recommend Dolan Toyota to anyone shopping for a new car. This dealership is definitely A+++ and the whole car buying process was amazing. Judith Stephenson
In my travels, noticed car I was interested in, did my home work, looked them up on-line, I left inquiry, I got a response from the owner(Jeff) and spoke with him with a day. All the Staff was truly interested in helping me meet my needs. Salesman made all phases of the contract and numbers clear and easy to understand, there were no secrets in the paperwork. I understood everything right up front. They were very helpful and had relationships with financing. I had a glitch with credit union, Jeff (the owner) called me and got involved personally to help solve the problem. They took care of all issues, such as Tags , Tax and Title. All in all a very painless negotiation." I WALKED in and DROVE home" GREAT HOME GROWN SMALL BUSINESS
Straight forward and honest. I came in with the internet pricing and that’s exactly what I got. They didn’t have any additional hidden fee no bogus or outrageous bank fees or inflating vehicle prices at the close of the deal. It was fast and easy they fight to get you the best interest rates and will do what’s need to make the sale. I strongly recommend that other dealerships take notice of this place and learn how to really make your customer comfortable and safethattheyare buying a quality used vehicle. If you don’t buy a car here. Your doing yourself a great injustice. Thanks again guys!!! ¿¿¿
Friendly staff, very knowledgeable. Nick,who helped me, was amazing. Walked me through everything. Bought a great Elantra with no hassle for a great price. Highly recommend this dealership. Genuinely great people who are here to help get you a car at a good price!
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