What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

I've had my 2018 Honda Civic hatchback sport for a couple of years now. I bought it used with low mileage and had it looked over by my mechanic and the only issue was the AC wasn't working. Had the dealer fix it and it's been working fine. This would be my 2nd Honda and love it!

Responsive to my service needs. Kept informed about service progress.

This car is perfect for me it’s a six speed manual and the turbo is fun and responsive. My only qualm is that the door handles inside are fabric, does not make well for long term wear. It cleans well but I’m worried as it gets older it won’t look as nice.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Car is perfect for his first one. He enjoys driving it around and having his freedom. Car is in perfect condition and couldn’t be happier

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

This car met my needs and it satisfy me as an owner of a new car. It makes me happy having the best deal to buy this car.

I was taken right in at the time of my appointment. My rep, Mike Daley was very helpful. They found work that needed to be done and was able to do it while I waited and in a timely manner.

Just want to mention, I’ve always wanted a civic and finally was able to purchase one, and my expectations were not very high considering my previous vehicle was a Jeep Compass. I’ve only had it a month but my only issue I have with this car is the seats. The passenger seat is uncomfortable and can not be adjusted. I had to buy risers for it. That and the steering wheel can not be adjusted either. The acceleration is great, gas mileage- I’m a rough driver and average 35-38mpg, I drive 500 miles a week, and usually put a total of $40 in it and will last me a week and a half. Trunk has plenty of space, back seat is spacious. Lots of storage in the car itself too. Very happy with it so far. Have driven it in ice, snow, and rain and i think it handled great, for not being the 4 wheel drive I was used to.

Very helpful and easy to work with, no complaints they did what they could to give us a good experience and good service, would definitely go back!

Thanks Ian for helping set up app thanks Muhammad for great test drive and tasty chicken. Thanks ibana finance Thanks Ian also for Bluetooth help

Attentive and timely service! Easy to schedule online. Service was performed as expected. Clean and quiet waiting area. The service manager was helpful and responsive. This is not the first time I service the car at VW Fairfax and my experience has been consistently good. I just wish they would clean and vacuum the car!

Big thank you to Johnny Figueroa for his help throughout my buying process. He was relatable, patient, and understanding, doing his best to help meet my needs from test drives up until the pricing conversation. While I didn't end up purchasing due to extenuating circumstances, I would go back to Fitzgerald again when I'm in the market for a car and gladly work with Johnny and the team.

The staff was friendly and knowledgeable especially Andrew Murray. He was friendly and always available when I had questions. Will definitely purchase another vehicle in the future.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

Purchased used GMC truck. Price was fair but they gave me a 12 months 15,000 mile warranty as part of deal plus 1 year of oil changes which really sweetened the deal. Had one minor problem which they addressed quickly. So far very pleased with this company.

I have purchased two cars now from Motorcars of Gaithersburg. Corolla and Dodge Challenger. This is a fantastic dealership that has been around for a while. They specialize in high-quality, unusual, and specialty imports. They have a reputation for excellent quality, honesty and integrity.

Great experience! Michael was very informative about the car and and the warranties offered. Walked out with a great deal on a great used car and felt happy about the transaction! Can’t say that every time I’ve ever bought a used car.

These guys are amazing man I don’t even write reviews. But after coming from there I had to. Go and ask for arash and he will make anything work for you

We traded our 2010 Subaru Forester for a 2016 Subaru Outback. The entire process took about two hours and was hassle free. This included test driving the Outback (while they we doing the appraisal on the Forester), transferring plates, taking care of payment, etc. They make car buying a breeze!

I came there looking to trade in my car for a bigger one thinking I would be disappointed because I tried 2 other dealerships and they wouldn’t do it but going to hart Nissan in Springfield and working with Kevin Palmer he made it happen he was so respectful and nice and very pleasant to have worked with but don’t get me wrong everyone there was so nice and very pleasant but I would Definitely recommend people to go there and check out Kevin Palmer he is and was a blessing 😘❤️Thank you

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.