Used 2019 Honda Pilot for sale near Covington, VA

I?m a returning customer at Sawgrass Ford, and I wanted to share that Mario was fantastic to work with?knowledgeable and very professional. I?m happy with my new car, but I did want to mention that the interior wasn't quite 'showroom ready.' There was lingering dirt in the cup holders and pet hair in the trunk. Since this was my second purchase, I still highly recommend them, but I?d suggest a closer look at the final detail before delivery.

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

Michael Bell did a great job in getting my car serviced and accommodating me during the repair. I?ve always found him to be knowledgeable and helpful. Would highly recommend him.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Good communication appreciated first free service after purchase will be coming back because of that.

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

Went in for oil change. Got in right away. Out within an hour. Customer Service was great. Facilities very clean. Overall was a great experience.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

I've been servicing my Grand Caravan since 2023 in here with high satisfaccion, this time on february the 4th, I got the check engine light fixed, and I requested a quote for the headrest of the second-row seat, which was not retracting. To my surprise, when I returned, they had already carried out the work and were demanding that I pay for it. Also I would like to receive everytime the complimentary multipoin inspeccion. Thanks

Very nice ride and impressed so far. The Pilot is my first Honda SUV that I have owned. We drove it on a short trip last weekend and overall we were very pleased.

They go out of their way to make you feel valued. Everything they did seemed to me to be above and beyond what's expected from customer service.

The sale person not so good, the manager was awesome. We really loved the car

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Salesman Patrick top notch you don?t wanna lose him. Steven finance manager very professional. You don?t want to lose him either. just nice people to deal with.

We were very happy with the treatment we received. Bianca was very knowledgeable about the vehicle and made sure all of our questions were addressed.

I've been taking my vehicles to Honda Of Greeley for many years now. I'm always amazed by the level of care consideration, and professionalism that the entire service department provides. Several times I've had to have them simply check for different concerns with my vehicles. They are always upfront and generous with suggestions about what my vehicle needs. There have been times when all I needed was something simple and they did it on the spot free of charge. I consistently leave with a feeling of being cared for no matter which service writer assists me. The service department, as a whole, is superb in attitude and honesty. I can confidently recommend Honda of Greeley Service Department for anyone in need of automotive repair services.

Tre was a phenomenal salesman. Not only did he help me get the best deal possible but he came in on his off day to make it happen for me. He made the process as smooth as possible. I wish I would have done business with Toyota Oxmoor sooner!

We had purchased a vehicle before here and it was an easy experience. We were lucky and had the same salesman, JP. This is the first salesman who was honest polite and very knowledgeable of his products.

Bryant Avery was amazing, he went above and beyond for us! We love our new car.

I had the pleasure of working with Anthony Esemplare. He was able to help me find the car I was looking for and was very kind to me and my family. I also had a great experience with Chris Corbett as well, who conducts the financial offers and contracts over at Lia Honda in Brewster. Very grateful for the time and care that was put into my buying experience. This is my second car purchase at this dealership and I will definitely be back again next time I’m looking for a new car!

Very good experience completed my service in a timely manner and didn’t have to wait long at all

In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.

Purchased a 2026 Honda CR-V Hybrid the vehicle is outstanding On point customer service from all Pleasant show room Thank you sales rep Daniel Hulbert and your team. I recommend checking out this dealership.

I have purchased several cars an trucks in my life. I can honestly say that Hill Kelly Dodge was the best dealer I've ever dealt with . I will definitely go back. My sales representative was the best his name was Will. Best salesman I've ever had Thanks Hill kelly

The best experience buying a new car EVER ………. PROFESSIONAL AND VERY NICE . Irma was fantastic. She showed me everything on the car and made sure I was clear on EVERYTHING :) . I am so excited. Filled with joy . Over the top with happiness. Thank you so much for your kindness . Many blessings to you all .