Used 2023 Honda Pilot LX for sale near me

The sale person not so good, the manager was awesome. We really loved the car

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Just purchased my 3rd vehicle from them in the last 5 years. That shoukd say it all! Always able to meet my needs!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Great selection of used cars. Fast and professional. Finance was super fast 30 minutes out the door. I have bought many cars and this was one of the best experiences. I Was very impressed. Highly recommend.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

I was very impressed with our salesperson, Roberta Billing! She was very knowledgeable and helpful with our new car purchase. I would highly recommend her to others.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

We didn't end up buying a vehicle due to unforeseen circumstances but will be returning soon. Very professional and no nonsense.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Nice place to buy, nice place to work!!! I have done both!! Great people!!! Thank you

Great service,! never had problem to go back twice! Timely too! Have 2 Hondas that I always take there. staff and service are sweet and explain everything well before service.

Tuve una experiencia buena en la Chevrolet de Madera. Tienen selección buena de carros nuevos y usados de marca Chevy. Muchas gracias por ayudarme.

Update (One Week Later): I would like to provide an update to my previous review. Since expressing my concerns, Mercedes-Benz of Lafayette reached out promptly and took the necessary steps to fully address the issue with my vehicle. I have now been driving my car for a week, and I can genuinely say it feels smoother and more refined — a noticeable improvement that I truly appreciate. I want to extend my sincere gratitude to Mr. Hunter for taking the time to personally look into the matter and ensure that the issue was properly corrected. Thank you as well to Edwin, my service advisor, for your guidance throughout the process, and to Charity for your patience, professionalism, and kindness. Your efforts played a significant role in restoring my confidence in the service department. I recognize and appreciate when a business takes accountability and works diligently to make things right. Thank you again, Mercedes-Benz of Lafayette, for addressing my concerns and reinforcing the level of service that customers expect from a luxury brand.

It was a very good experience, the car was detailed and fully gassed waiting for us, paperwork was done before we got there so it was waiting for us to sign and drive 👍

Salesman Damian was easy to deal with. We were able to quickly come to a deal at a fair price for my purchase and a good price for my trade in

Juan was very profesional and kind. I will recommend to buy a car here. Very nice work!

I contacted the store to make sure the vehicle was still available, and they responded very quickly! It was, and I made the drive there and ended up purchasing! Everyone was very friendly and helpful!

We made an appointment and we waited on promptly. Cara was our service advisor and did a great job of taking care of the paperwork and getting us in and out in a timely matter.

Oil change. 7:30am appointment time. Finished & on the road by 8:10am. Awesome turn around. Very professional. But also very personable. Greeted immediately upon arrival. Processed quickly. Top notch service.

Excellent service again. I had the remaining tire pressure monitors replaced (end of useful life) and was out in roughly 2 hours. The service representative, this time David, was friendly as always. Favorite dealership. Ever.

I have bought many cars from dealers and individuals and I can say that CarMax doesn’t disappoint. We test drove the car and purchased it and drove it off the lot in less than an hour!

Great experience at CarMax Southlake! Thank you Scott for all that you did to make our buying experience easy! We were in and out in 2 hours with our CX-9! I would definitely recommend this dealership to anyone looking for an honest, easy experience.

The entire team at Nissan City of Red Bank is phenomenal. I have never had such a pleasant car buying experience. Right from the start, my salesperson, Bobby Ippolito, was professional and friendly. The sales managers, Joe Ianelli and Rich Bentley, were extremely accommodating and understanding of my individual needs. It was nice to actually feel heard at a car dealership and treated with respect. You can tell this is a family business. Even the finance people were a pleasure to work with, and when is that ever the case! (Nick Corporal and James Manos). I had been to three other Nissan dealerships prior, and none of them compared in pricing, comfort, or courtesy. I honestly can't say it enough... businesses like this should be supported. I recommend everyone use Nissan City of Red Bank.