Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
Justin was great to work with. We were coming from a long distance to look at a particular car and he made everything continent as possible . Communication was very fast and professional. Would definitely recommend to a friend.
by Steve & Diane Lieder from Brooklyn, Michigan 49230
April 9, 2018
When Brad took over for Adam as the Lead Honda Service Advisor, we quickly realized that customer service remained the primary priority of the Service Department employees. Brad possesses a very positive and friendly demeanor, going the extra mile to ensure the customer is always satisfied. He treats my 2006 Ridgeline as if it is his own. Paying the bill is never a fun time, but dealing with Brad makes it a little less unpleasant.
Kudos to Brad LaFollette for always going above and beyond!
We drove from Indianapolis cause we found a truck that we liked at a price we were willing to pay. Shane Griffin was prompt and easy to work with. He had answers to questions and the final purchase process was very smooth.
We drove 4 hours to buy and we would do it again.
i originally contacted Art Moehn thru Cars.com while searching for a new 2017 Camaro. Tyser contacted me back VERY promptly, and was SUPER helpful throughout the whole process. I was coming from a couple hours away, so the whole process was done via email/phone. we arrived, the car was ready, signed some paperwork, and off we went! BEAUTIFUL facility as well!
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
Capital Honda was great. I recently purchased a new 2017 Honda Ridgeline and I am very pleased with the truck and level of service my family received from Capital Honda. Specifically my sales consultant Brittney Vachon was excellent.
I would highly recommend Capital Honda for your next Honda purchase.
Overall, I had a great experience. Everyone there was friendly and did their utmost to get me into the car I wanted. And I love the 2016 Honda CRV I got. I find myself looking forward to getting behind the wheel.
I am very happy with the Service Department and my service representative--Randy Ford. He is always helpful in explaining service recommendations--anything urgent/safety issues and things that can wait a little longer. I appreciate that very much. Everyone is always courteous and helpful and competent.
It's always a pleasure to do business at Capital Honda! Thank you, Jake Russell, for outstanding service once again, and I'm not kidding when I say your relentlessly cheerful demeanor made it so much easier to come in on a rainy September morning. You are always straightforward and honest, and hey, I sure appreciate it when you get me the best discounts available! Kudos also to the fast, efficient, and knowledgeable mechanics who take care of my 13-year-old baby. She was huffing and puffing a bit when I brought her in--my fault for neglecting oil changes--and she was prancing like a deer all the way home! Drives like a charm. Love my Honda, and love my Honda dealership! Thank you all again, and I'll see you at my next service appointment! ---A Satisfied Customer, Donna W.
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