by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.
by Doug &Tammy from Moravian Falls ,North Carolina
February 18, 2018
Want to thank Jonathan Coffey for doing a great job and making us feel like he cared about what we needed,he worked for several days getting us the deal we needed,best salesman I have every dealt with.Aaran Hightower in finance was also a big help after already being in agreement with deposit already paid I asked Aaron cant you get us a better interest rate and geuss what almost a whole % point lower when he didnt have to now where does that happen at.Teresa Hannah in accesories sales was also a big help with what we needed extra ,great attitude, thanks to all of you!We drove for 2 and half hours from North Carolina really expecting the worse because of past experiences in my 50 years but just cant say enough about how good of an experience we had..When I buy another car I will head back to Toyota of Kingsport,best service,best attitudes,best dealer period...and they sell the most dependable car on the market,why would you go anywhere else..Absolutely check here first!Doug &Tammy from North Carolina,thanks again!!!!
by Doug&Tammy Carroll from Moravian Falls ,North Carolina
February 17, 2018
Great experience buying a car ever!Jonathan Coffey was great to deal with,answered every question worked for several days improving the deal for us.Unbelievable experience just cant say enough about the deal,great salesman.Also want to think Aaron in finance who after we had already committed to the buy,I asked the question are you sure we cant get a better rate of financing,he could have stayed on the rate,but no he got us almost 1% lower rate,now thats some kind of service!Also would like to thank Teresa Hannah for all her help in the Accessory sales dept..Im telling you we drove for two and half hours and was not disappointed,after years of playing the car buying game with people that are not up front and honest it blew me away the way this group treated me and my wife.Never walked away from buying a car feeling like I had been treated fair and with respect before today..when buying a car...AAA++++If you dont check here first when you buy it will be your loss..#1 Kingsport Toyota...definitely will buy here again.....
Everyone at Toyota of Kingsport was great! They made buying my car so easy. It was the best experience I've ever had with a car dealer. I highly recommend Jonathan and everyone else at Toyota of Kingsport!
Recently, my wife and I traveled to Kingsport from Charlotte (a 3 1/2 hour drive!) to look at a 2015 Camry Hybrid. Angela Guse assured me that it would be worth the drive and she was right. We were met by salesman Lee Gragg and within two hours, we were on our way home with the 2015 Camry. The entire process was enjoyable and we are very satisfied with our purchase. Frankly, it is the first time in 45 years of purchasing vehicles that the salesman presented an initial offer for our trade-in that was fair and acceptable. Thank you Lee! The vehicle was exactly as described and the purchase contract contained no hidden fees or mark-ups.
When my wife and I hopped into our car for the drive to Kingsport, we viewed it as an enjoyable drive through the mountains of North Carolina and Tennessee with a 10 % chance of buying a car. Well, Toyota of Kingsport blew those odds away and we are now the owner of a vehicle that we had been looking for for months. Our only regret is that Toyota of Kingsport is in Kingsport and not in Charlotte. Lee and Angela and the entire sales team at this dealership surprised us but only in the best way. Thanks again!
by tommy and judy shaffer from kingsport, tn 37664
November 28, 2018
together, ron and cody made the buying process uncomplicated and less arduous for my husband and I who are disabled as well as our daughter, our principal driver. they answered all questions to our satisfaction and arranged financing to match our budget. moreover, they stood by their claim of making car purchasing less difficult in that ron brought the paperwork as well as the vehicle to our home in Kingsport where he as well picked up our trade-in vehicle. they pulled out all stops to make sure our customer experience in doing this. we really appreciate these extra steps taken due to our disabled state and the inclimate weather.
I had an excellent journey throughout the purchase of my new Jeep Compass. I had the opportunity to work with Robin through email and texting to seal the deal. She was great to work with. She was not working the only day I could make the 2 hour trip, so she handed off all the documents of the deal to another salesperson, Jason. Upon arrival at the facility, Jason met me before I could get to the building. He was also great. The finance guy was also wonderful to work with. Sorry, I can't remember your name. He was certainly a live wire. Keep me in conversation the whole time. I was in and on the road within 2 hours. Great deal.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
Dianne and Tony were very helpful and patient with us. We felt trusted when we went for test rides, not like potential car thieves. Not making a purchase was more our fault than theirs.
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