MY EXPERIENCE WAS GREAT WITH CARMAX, THEY SHOW ME GREAT RESPECT.
I HAD NO PROBLEM WITH THEM.
THE SALESMAN THAT ASSIST WAS VERY HELPFUL IN GIVING ME INFORMATION ABOUT PURCHASING A VEHICLE. BRANDON WAS VERY HELPFUL IN ASSISTING ME IN GETTING IN AND OUT OF MY TRUCK.
I started with an online request for information on a Tacoma and was connected with Gary Purvis. Gary was quick to contact me and was able to answer all my questions related to the truck as well as financing. Sonny offered me a great deal that I wasn't able to turn down and no other dealership could come close to what they were offering. Gene in finance was also great to work with. Without a doubt I will shop Greenville Toyota again.
The experience we received here was way beyond above average. They helped us find the perfect vehicle at the right price with the options we needed. They didn't push us into buying extras we didn't need and didn't push into buying the vehicle. Instead every employee we talked to was extremely helpful and patient. We drove the extra distance to work with them instead of the Toyota dealership right down the road.
I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .
Recently purchased a used Toyota Camry from this dealership on May 1st and the service department didn't do a proper service to the car. About a month later the car was completely out of oil. Next about a month and a half after that, the radiator is cracked. The service department aren't doing they're job as far as making sure you have a properly serviced car when you purchase it. I left the sales manager a message about his service department not servicing the car correctly and have yet to hear from him, Mr Truesblood. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THIS PLACE AGAIN!!!!!
I have purchased 3 Honda's from Barbour Hendrick in the past few years. Always had great experiences with the entire staff. Robert Ellsworth, who is no longer there I believe, and Reggie Stevenson - the best there is in my opinion - and all the others that help in the process. I always get a fair price, even if we have to go back and forth for a few days. It's a process and I know that - having had 3 uncles that were either car salesmen or owned their own dealerships when I was much younger!
The service department is top notch as well.
This facility is over an hour away from my house, but it is worth the drive to get a fair price on a car, good service all around.
My car buying experience was just remarkable. Thanks to Reggie Stevenson. Great customer service and provided all details with the buying process. I would recommend anyone to buy their vehicle from Bob Hendrick Honda..
I just bought an Honda CRV 2015 and I love it. Dustin Anderson was very straight forward and answered all my questions. I will always recommend him to anyone looking to buy vehicle. He is the man to go see.
Dustin Anderson is the one to go see!!!! Excellent customer service!!! He helped me with every question and found the car for me at a great deal. I am very satisfied and love my new car. I will defiantly be referring Dustin Anderson to all my friends and family.
Most pleasant car buying experience in my life. Reggie Stevenson took exceptional care of us. We got a great deal and great customer service in the process. They had just what I was looking for and I love my Honda Pilot. Thank you Reggie, Wayne, John and Marie for taking such good care of us. I will spread the word and I will be back. You really know how to treat your customers. Awesome experience.
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