SERVICE WAS PROFESSIONAL AND TIMELY. MY VAN WAS RETURNED TO ME CLEANER THAN WHEN IT CAME IN. I DID NOT HAVE TO WAIT LONG FOR THE SHUTTLE TO TAKE ME TO WORK AND THEN PICK ME UP AT WORK WHEN THE SERVICE WAS DONE.
After the most recent snow storm, I came to the realization that my Chevy Cruze was not up to the task... I needed an AWD or 4x4. After considering my options I decided on a Subaru Legacy and drove to Thomas Cumberland. Right off the bat I was greeted with a smile and I worked with Jasion Gehauf. Jasion was upfront about everything and very knowledgeable. He went above and beyond the line a duty to put me in a NEW car that fit my budget. After the sale was complete, he stayed with me a good 20 minutes or so going over all the features and apps. I have zero complaints and I HIGHLY recommend Thomas Subaru to anybody searching for a new or used vehicle.
My experience with Thomas Cumberland Subaru Hyundai was excellent! I would highly recommend anyone who is looking for a Subaru or a Hyunadi to look first at Thomas Cumberland. James Howard made sure I found what I was looking for and Michelle Folk put in the extra effort in making sure that I was able to have the lowest payment possible and that I was financed through the best bank possible. The overall experience was stress-free and very pleasant.
Happy with selection advice and the buying experience.
by DCA from DealerRater.com
November 6, 2018
We went to Thomas Cumberland Subaru to look at 2019 Outbacks and Foresters. Joshua Dunn greeted us moments after we stepped out of our vehicle and began looking at the cars on the lot. He asked about our interests and answered our questions effectively. He pleasantly helped us choose a couple of representative models to test drive, offered to go-or-not-to-go on the drives with us, and was tremendously helpful with answers and advice as he rode with us for our tests. We made a good decision based on the tests and Josh's advice. We were very happy with the whole Thomas experience, including pricing our Forester and our trade-in, and working out all the related accounting details. We look forward to having the car serviced there and swapping it for a newer model there in 5 or 6 years, or so.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.