This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
I had sent them a message asking about a car on Sunday evening. On Monday, the salesman -- I wish I had kept his email so I could name him specifically -- called my husband and followed up with an email to me apologizing that the car had been sold Saturday. To me, that is truly customer service. Even though I'm in Michigan, if I see another car from here, I would still consider the drive to get it.
Our buying Experience was beyond GREAT. Got just the Car we wanted and could not be more Happy than we are. Both DON'S worked hard to get the job done and were very professional and patient. THANK YOU!!!!
I saw an ad for a 2014 Genesis Coupe with 52k miles the night before I went in. The next day I called them up and was greeted by Patrick, I asked if I could come in and see the car and I was told that it was okay. I arrived maybe 3 or 4 hours later and saw the car, it was in great condition. Took it for a spin with Patrick and when we came back I was ready for paperwork. I ended up buying the car and traded in my 2018 Civic LX with only 6800 miles, I was pleased when they gave me some room with my positive equity on the car. Usually used car dealerships are pretty scummy when it comes to trade ins. Another thing is that they financed me through Launch, which is local to my area in Palm Bay, so it's nice that the banks they do business with are reputable. I'm very happy with the car. Patrick and Todd were genuinely nice dudes, weren't aggressive about their sales tactics. One thing that I should mention though, if you come here, you're buying a used car. Especially if it's a sports car, come in with the mindset that it needs all fluids replaced/topped as well as some parts. The engine bay makes a slight clicking/cricket noise upon closer inspection so I'm going to perform maintenance on it as well as take it to the local Hyundai dealership to investigate. My own research suggested that the fuel injectors that Hyundai's GDi engine makes that noise and is normal on all of them, but better safe than sorry. My Genesis Coupe actually has factory warranty on it for another 15 months/9k miles, it's almost unheard of at used car lots, so I'm definitely going to take advantage of that.
I was in need of a new car. My 2013 Elantra was in a wreck.,Went to Cocoa Hyundai talked with Steve Weighall about getting me a new Elantra SEL in bright blue. He found the car in a couple of hours since they didn't have it at the dealership.Steve and Cocoa Hyundai made it stress free for me getting the new car! This was my third Elantra I've bought at Cocoa Hyundai. I would recommend You look up Steve Weighall if your looking for a new or used car. I was treated with respect and courtesy by Steve in my search to get the new Elantra. Steve also took time to help me understand all of the new technology in the new Elantra. I've always been treated with Courtesy by everyone at the dealership. Thanks Steve for everything you did so I would get the car I was looking for. Thanks agin Steve and Cocoa Hyundai.. Allen Thompson
Purchased my second vehicle here. Amazing service as always. I drive from Kissimmee because I know I???ll have a great experience here. Josh and Brian, who was excellent the first time as well, went above and beyond. Great customer service. I would definitely recommend them to anyone.
Bought a pre-owned Hyundai Tucson. Talked to a salesman for a week and 1/2 about a used car we were interested in. Made an appointment to see the car and it was not there when we arrived. Had to wait 1 hour to see the car we wanted to purchase. They are more concerned with selling you a new car then selling you a used. Worked with Rand Schillinger which was a great experience. He was very knowledgeable and pleasant to work with.
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