Purchased this 2015 vw over the the internet/phone. Traveled 1,700 miles to pick up. The car was just as Steve described and at a fair price. Flew in late on a Sunday and Terry and the staff stayed late to deliver the car. The followup paper work and missing owners manual were quickly replaced and mailed to me by Kerry, to Washington State.
Overall excellent service and would do it all over again.
I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
Today I walked in and was greeted by Mike at the front desk. He was really helpful, and walked me through the approval process which i have no experience with. He was really friendly and answered all of my questions. I left with a new car about an hour later. Im kind of in shock at how well this went. It was quick, easy and he was really friendly. Thank you Mike!!
I just purchased a Subaru Crosstrek from Lexus of Omaha. I live in Lincoln and Jennifer drove the car to my home to look at and test drive. They gave me a great deal and took the car to the Lexus in Lincoln dealer for detailing that same afternoon for me to pick up later. Tommy came to my house the next day for me to complete the paperwork as well as coming back this weekend to deliver my second key fob AND the CD's I had left in the player of my previous car. This experience was amazing!
Our recent buying experience was fine from the sales side. Like other car buying processes, it takes a LONG time and you will have several opportunities to buy other services and warranties.
Be sure to throughly look over the vehicle, especially for a pre-owned vehicle. Do not fully trust the Carfax report. There are things that do not show up on a Carfax report. Make sure you are getting the full value for what you are paying for.
Infiniti vehicles are great, solid and fun to drive. Assure that you are getting a good vehicle and you will not be disappointed for several years to come.
Jose Lopez has a no pressure, laid back sales approach and gave us great service. He was able to convince my husband to reconsider his original price range which put us into a much better quality vehicle at a fair price. Infiniti was generous with their trade in offer and got all the paperwork ready so I could come back in with my two boys and be out of there in less than an hour!! Also, they have The Best kid's room for children to hang out in while parent's are signing off on the paperwork. The entire experience was really great! I highly recommend this sales team!
Very good experience with Audi Omaha. Jim Tulson was very professional. They delivered a car to me in KC and everything worked out well. I recommend these guys.
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