My husband and I recently purchased a previously owned 328i in the Bay Area from one of the BMW dealerships. We decided to move service to Stevens Creek BMW due to in adequate service at another dealership. I was lucky enough to get helped by Ricardo who is amazing. He went above and beyond evaluating and determining the exact status of this car we recently purchased. Through his attention to detail and just overall high level of customer service, he discovered a few repair issues that were over looked prior to purchase. He worked extensively with our extended coverage we purchased to have an inspector come to location and approve the repairs to be done. We are really grateful and now feel we safe and that our carnis in great running condition. Especially since our son will be driving it a lot as well. I’ recommend Ricardo and Stevens Creek BMW any day of the week!
2016 Jaguar XF 35t R-Sport Review
Good to be owned for a while
by Qwerty from Athens,OH
May 7, 2019
5
Fun to drive car, but a lil bit easy to get bored. Suspension is super soft which makes it drive like a boat, so it's comfortable driving a long distance.
Jaguar Stevens Creek and Land Rover Stevens Creek Review
General Manager is good to work with.
by OK from San Jose, CA
December 3, 2018
3.2 (10 reviews)
I would NOT recommend Julian Keogh as a salesperson at this dealership. For cars in this price range, you would expect professionalism and will be left disappointed. What a disastrous sales experience. All the wrong things were said and then made even worse on subsequent visits! I'm sure that the other salespeople are fine and I've had nothing but a great experience when working with Cory in service. The reason I'm rating so high is because of the General Manager Vincent. He has gone out of his way to help me recover from the poor experience when purchasing my F Type. If it wasn't for Vinnie and his assistance, the rating would be much much lower. Vinnie genuinely cares about the customer experience and is attempting to raise it to the luxury levels it should be in this price range. For now, he has to work within the constraints of the current facility and employees but I'm sure that over time he'll succeed.
2018 Jaguar XF Sportbrake S Review
Best car I have ever owned
by Doc “out of the box” from Stamford, CT
January 6, 2019
5
This car has an engine that purrs. It makes commuting to work so much fun especially when driving in sport/dynamic mode. It is not only luxurious but functions just as well in bad weather. I am so glad I own it!
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