2018 Jaguar XJ for Sale

Went the extra mile to help get me the financial assistance and I'm happy with my purchase. Good team work and always was checking for interest.

Edit: I am upgrading my previous review from one star to three because of the dealership's General Manager Flavio Pinheiro. Not only was he thoughtful enough to address my review, but he called me to apologize and learn from the experience how to make the business better. I was upset due to the lack of communication between the staff and the customer. I dropped off my 2003 X-type because it had an issue passing the DMV inspection. It took a few days to hear back from anyone. It took them several more days to locate a part. However, the staff did not communicate this to me. When I would call to ask about the status of my car a staff member would tell me they would call me back and never did, or a secretary would direct my call to a voicemail that was never answered. I think it would help the dealership greatly to answer or return calls by the end of the day or early the next day. Staff members who do not know the answer to a question should not promise to call back "in two minutes" and then never call back. Because my car is an older model, I began to feel that my business did not matter. There were days when I waited patiently for a call back. Then there were days where I grew greatly impatient and tried several times to reach someone. I don't mind at all that it took two weeks to get back the car because I now know they were trying to locate the part from several other dealerships. However, I would have felt a great sense of relief and comfort that my car was indeed being cared for if someone would have tried every few days to call and give me an update without me having to chase an employee down. I would definitely now give this dealership another chance, and I suggest if a customer is having an issue to reach out to Flavio. He will try to address your concern and has made me a happy customer once again. (Original post:) My 2003 X-type could not pass DMV inspection. I felt confident that the dealership I bought the car from could diagnose and repair the problem. However, this dealership has changed greatly for the worse since becoming a Paul Miller dealership. No one answers or returns calls on the multiple phone numbers listed on their website. There is not enough follow-up to update the customer on the status of the repair. I would call the Service Dept only to get redirected to the Parts Dept voicemail that is never answered. They explained the problem with the car and then added on two additional issues that I felt padded the bill. I told them to fix what was wrong with the car so I could pass inspection. They agreed to do so. However over a week and a half later, I still didn't hear back from from them whether the car was ready. I called multiple times and was finally able to speak to someone. They told me because my car was older they were having trouble locating the part. If the dealer can't get the part, who can? What kind of answer is that? Why didn't they call me during that week long of waiting to explain what was going on? They said they would call me the next day to let me know what would happen next. I still haven't heard from them 24 hours later. They are the reason people avoid repairs at a dealership.

My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key approach to our needs.. My first visit with Eric Rodes was very helpful. I plan to return at a later date.

Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!

Top notch dealership and staff. Positive buying experience.

I live in New Jersey but was able to find the car I wanted through cars.com. I had a great experience dealing with Santa Barbara Auto Group. I dealt with CJ, who was very responsive. I would definitely recommend this dealer to anyone looking for a new car.

Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.

I have been a customer of Park Place for a long time and have purchased various car brands from them. I recently had the pleasure of meeting Matt Woolsey, General Manager of Park Place Jaguar & Land Rover DFW. Matt is very accommodating and a true professional with fantastic interpersonal skills, he is a cut above others. I highly recommend Park Place!

I was helped by Luis and Sean’s on my Volvo acquisition - both were amazing. Luis did all the sales and process went exactly as promised. I was in and out without additional headaches. Both of the gentleman were great in going over all of the features my new car has and explaining how to operate the apps. It was lovely dealing with them. There was no pressure and genuine interest in being helpful. Good job guys! I appreciate what you did for me and how easy it was. Will be back to see you for my next ride. :).

Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.