I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Overall, I have been pleased with the service provided to me at Bob Moore Land Rover. The time before last, I had an issue with one of the service coupons that was mailed to me, mainly because of my misunderstanding of the fine print. But, when you expect to spend $150 and you leave having to pay $300, it’s slightly unnerving.
However, I’ve been back since then and I could tell the service department specifically Mike Nguyen went above and beyond to try to make up for my previous unpleasant experience.
Unfortunately the odor that I took the vehicle in for this last time is still somewhat present, so I will most likely have to bring it back if it doesn’t go away soon.
Grayson was our salesman and he was very attentive and made sure we got the price we wanted. Phillip was the sales manager that worked our deal. I never felt pressured by either of them and I love my car!!!
I love my Range Rover Sport and the service department at Bob Moore OKC is wonderful! I drive inside and someone is waiting to help me. Getting a loaner car is always quick and easy. They text me updates on what is happening with my car and let me know when I can come by and pick it up. My car doesn't need much service but when it does, I don't dread going! A+
No where will you find the level of care and commitment that the sales team has for their customers LONG after the sale is finalized. Thank you for making me such a great deal on my new vehicle
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