Used Jeep Cherokee for sale near Norfolk, VA

The salesman Ricky "Happy Feet" Griffin made it an awesome sales experience. Dealing with car salesmen is an experience I NEVER look forward to. It's probably why I keep my vehicles for so long. That.. and the idea of "no car payment". But this guy had me laughing and enjoying the conversation as I was marching towards reacquainting myself with car payments. No pressure. All questions answered. I left feeling very good about the deal that was made. I even found myself doing a line dance in the middle of the show room to finalize the deal. He mentioned this tradition of his, prior to starting our negotiations, but I didn't take him seriously. But afterwards, he was happy and my wife and I were happy. So why begrudge the man a line dance? How many times has THAT happened in the car buying experience? After inking the deal and before I left, he was sure I felt comfortable with the vehicle's operation and took the time to show me a few more bells and whistles I was totally unaware of, and invited me to call anytime if I had future questions. It was just an awesome experience.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

I recently acquired my second Accord. I sold my Accord in July and purchased another vehicle (not a Honda). I wasn't thrilled, and five months later, I found myself looking at Accords. I contacted Casey because, while I did not purchase my first car from them, my sister did and raved about their service. She was correct; I experienced excellent customer service while my vehicle was being serviced. As a result, I decided to contact them and inquire about the cost of an Accord. I quickly noticed they were one of the few dealerships pricing the manufacturer's suggested retail price, unlike many of their competitors. As a result, I decided to visit the store. There I met Asli I., and it was incredible! She is intelligent, pleasant, and one of the most amazing persons you will ever meet. Stephen L. eventually joined the conversation, and the three of us accomplished a lot. There was no need for haggle; they instantly offered me the greatest deal on the 2022 Hybrid Accord. Casey is personable, honest, and genuinely cares about their clients. When in the market for a new Honda or a used vehicle of any type, do yourself a favor and visit Casey and ask for Asli or Stephen.

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

Salespeople we?re courteous and friendly. I have several vehicles from this dealership in the past.

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

Lowen Johnson was an awesome salesman. He added no pressure, and kept me informed and involved during the ordering and shipping process of my new vehicle. I highly recommend you seek him out for your next vehicle purchase.

Scheduled an appointment to bring my 2023 Tahoe to the service department to get some software recalls performed. My service advisor was Mary Yeatts. Mary was very friendly , professional and efficient and made me aware of some perks that I wasn’t aware of. I’m usually not a fan of dealerships but this experience with Casey’s service department and Mary will keep me taking my Tahoe there for future maintenance.

Overall very capable vehicle. 3.2L with 4wd/factory trailer tow. Silly things show up like the service 4wd light that comes/goes and radio/controller that resets after replacement. Solid car with a good pedigree.

I was highly satisfied with the outcome. The service was quick and the staff were friendly. Great customer service.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Today while on a business trip in Eureka, my car began to have problems. I was near Courtesy Used Cars and asked for assistance. Was told they’re not a repair shop but would take a look to see what the problem might be. It was a problem with the alternator. They said they could make the repairs and suggested I have lunch at the restaurant while the repairs were being made. The part was ordered at cost and no charges for the repair. Over Joyed From San Francisco, Ca.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

I drive a lot my car is a 2014 and it has currently 277,400 miles and still ticking. I’ve had very few maintenance issues overall the basic wear and tear as expected! I didn’t expect it would last as long as it has but I am being pleasantly surprised. It is great on gas compared to most SUVs and overall a comfortable car !

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

I bought my 2015 Jeep Cherokee Latitude 4WD in January 2017 as a slightly water damaged vehicle with 18000 miles on it and have been pleasantly surprised at how reliable it's been! It's now at 66,000 miles and still working perfect in any kind of weather. Decent gas mileage, hauls anything I've put in it, gone from PA to Florida twice, Tennessee 3 times, and Myrtle Beach twice. I paid 10800 bucks for it in 2017 and I figure after 6 years of use and multiple trips ~ it's paid for itself already. The key is keeping proper maintenance!

Martin Gross was awesome very friendly and helped me get a car with no money down definitely will recommend to my people. Thanks martin your great

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

I just want to recommend going to this establishment to look for a good vehicle and good deal. Bought my truck from Joe Daversa, GM. He was great to work with, up front about everything. I've had my truck for over 2 years now and no issues. Thank y'all for taking care of my needs.

I purchased my Jeep Cherokee in 2015; still going strong. I am up to 133, 000 miles. It is a great car, not alot of issue and handles the road well. I will keep it a while longer.

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Jim Bowman, retired US Marine, sold us a 2007 Chevy Silverado. He was a nice, no-pressure salesman. Great sense of humor, very friendly guy, will definitely see him again if we ever need another car.

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

they we're very professional and kind when I purchased a car from them. Everyone was willing to help and completed the transaction in a timely manner. I will definitely be going back and recommending them to my friends and family! Thanks auto direct you guys are awesome !!

I have owned this car since 2015. I bought it new and I love it. I never had an SUV until I bought this one. My husband owns a Wrangler and a Grand Cherokee. This vehicle handles well, it feels nimble and quick. The interior is nice. I finally had to fix a part which I guess is common on these. It was an overflow oil part, but I can't complain. I drive a lot for work through snow and bad weather in New England. I have driven in this to Vermont, Maine, NH, NY and Massachusetts. I live in RI. I now have around 105K and I think my next vehicle will be this same model. I really enjoy driving my Cherokee Trailhawk.

This was the quickest and easiest auto purchase I've ever made in my life. No muss no fuss, in and out within a little over an hour. And that was only due to the insurance company not faxing over my insurance information in a timely manner. Ken Bracken was great. I would definitely buy another car from this dealership

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Jason helped me find a vehicle in my price range and Chuck was able to quickly find a loan with a low interest rate. I highly recommend.

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

A few years ago I bought a 2014 Jeep Cherokee Latitude, at the time it had 24,000 miles. Today it has 68,000, at the time it was a really good upgrade from my last vehicle, a 2005 Dodge Grand Caravan. I loved the comfortable cloth seats, the V6 engine had tons of power for commuting and good gas mileage (I've gotten over 30 on the highway). After 5 years of owning my Cherokee it has never let me down, it has only gone into the shop for a CV Axle, which Chrylser had paid for most of, and tires. Now that my Jeep is going on 7 years old, I'm in the market for another car, I've not even considered anything other than a 2021 Jeep Cherokee, especially because I am considering leasing and lease deals are awesome with Jeep / Chysler.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.