This is my 4th vehicle from St Cloud Hyundai, so, needless to say, we are extremely satisfied with the Hyundai brand. We appreciate the personal service provided by Tim O’Hara and Jon Viemiester, as well as the excellent service provided by the Service Department.
McKay's was hands down the best car buying experience. I will be a customer for life! We did not have to wait for anything from the test drive to leaving the lot. Everyone we encountered was pleasant in our interactions. My budget was less than the listed price and they agreed to my first offer. Incredible!
I worked with primarily Rob Kuechle, however, everyone was pretty helpful and friendly. Rob was very helpful and knowledgeable with the jeep I purchased. I would definitely recommend them to anyone looking for a vehicle and I will certainly be looking at them again in the future!
Rob Kuechle was excellent to work with!! I was searching for a specific Jeep and he found it for me. He never pressured me and was a wealth of information for all my questions. Excellent customer service!!! I will definitely come back!
Had a great experience at this dealership. If your looking to buy a vehicle go talk with Tyler Pinska!
He did a great job getting my questions answered.
I would highly recommend this dealer as they are holding themselves to a higher standard and it definitely shows. Thanks again!
Thank you so much to Ivan Garcia for being a great liaison during our repair process. I was so very pleased and impressed with his service and knowledge! Extremely happy and will be a long time customer.
so very happy with Elk River Ford, aka Cornerstone
by Kim from Minneapolis, MN
October 9, 2018
We purchased new Escape from sales person Mike Zwilling and discussed financing with Jason Bentley. This was an amazing experience and probably the best I have encountered. No pressure tactics were used, and we trusted Mike and Jason were giving us good information so we could make a well informed decision. Mike listened to what we wanted in a car and definitely delivered.
I have recently purchased a new F350 pickup and had nothing but a wonderful experience. The trade in value they gave me was great and speed of getting the deal done was fast!
I also just brought two different vehicles in for service. Jeff was my service manager for both and was very helpful. One of the vehicles was a RV that needed to be fixed right away, of course right. Jeff was able to get it fit in and fixed on time for the trip! Thank you!!
The second vehicle was a F150. Again, Jeff slid it in and got it fixed on time! I would also like to thank Heather and the lady that helped me get F150 loaner! All are running great and have zero issues.
The only problem I had, hence the average rating on "Quality of Repairs" category, was finding the issues on both vehicles I had serviced. With the RV I was told it ran fine when the mechanic took it for a test drive. Jeff called me back right away with the update as to where I explained there was a service done and plugs were just replaced, and suggested that a/some coils maybe the issue. I'm no mechanic and figured this should have been figured out by the mechanic. There was two coils out and once fixed the RV ran great!
Same with the F150. The mechanic couldn't find the problem and said the only thing it could be was that I was using the wrong non coded key. Again, Jeff let me know of this right away and gave me some options. I opted per Jeff's recommendation to leave it there overnight. The mechanic did figure out the problem later that evening and I was able to pick it up in the a.m.
All and all Your team helped me out and got me back on the road again!
I had a recall on my jeep and Cornerstone was the only dealer in the area that went above and beyond to make sure I was taken care of. Jacquelyn and Eric were genuine, professional, and provided excellent service. We will definitely be back, and will also recommend Cornerstone to family and friends!
You need more technicians . I have been there twice on Saturday morning for an oil change only go find out if would be a 2-3 hour wait.
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