I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.
Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!
Lahti Jeep is truly a "customer first" car dealer. Sales Specialist Mr. Fred Perla went out of his way to find me the car that I wanted at a fair price, contacting multiple dealerships in and out of state to do so. It didn't take me long to conclude that I had come to the right dealer, as well as Sales Specialist, to have my first ever interaction with cars made by Jeep. John Costello
My car was having trouble just before the holidays and Mark and his crew were able to get me in a loaner to make it home for Thanksgiving. That Friday they were in contact to with me to let me know they were doing all they can to get me in a new car, as I requested. Mark Atkinson did a great job of checking in to see what I was looking for in a new car and delivered. The process was easy and they walked me through every step, which was very helpful. This was a friendly welcoming environment and I would recommend a friend there anytime. Also, Greg was helpful in explaining the features the car had to offer. I'm sure I wouldn't have figured it all out without his tutorial. I drove away as a happy customer. Thank You Joe...
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
I???m a women in my 30???s, buying my third vehicle and I still need my big brother to go with me. That goes to show you I always had a rough time and hate shopping for a car. Anyways I???m interested in the Jeep Cherokee and the Toyota Rav 4, I have gone to a couple of dealership until I finally got myself to Dans. I was comparing the two vehicles and no one seem to know what I wanted in a vehicle. Until I met Vidon at Dans Jeep. He didn???t put down the rav4 but he was more interested, and teyi understand my needs. I was really surprise and felt comfortable with him. There was no pressure and he made sure I was making the right decision that fits my needs and wants. I highly recommend anyone looking to buy, to go to Vidon Pich.
My experience with Dan's Jeep was what I wish everyone could have. Facing a big purchase like deciding on a new car can be nerve-wracking in the extreme. I worried about finding a replacement for my 16-year old minivan, wanting something that could cart my big family around all together. Vidong's smile put us at ease right away. He took the time to road test the Pacifica Hybrid with us, answered all our questions and proved to be extremely knowledgeable about the workings and intricacies of the vehicle and its many features. The paperwork was completed quickly and the car was ready for us two mornings later. Vee took the time to walk us through what we needed to know about re-charging the car and made sure all our questions were answered. I definitely recommend Dan's Jeep to anyone searching for a new vehicle.
We purchased/ leased our last two vehicles at Dan???s but have been using their Service Department for close to 10 years. Our most recent visit was to purchase a new vehicle. With the assistance of Sales Consultant, ???V??? Vidong Pich we drove away in a vehicle perfect for our needs! He worked with us to find a match within our price range and was extremely knowledgeable on all the features of the vehicle. Thanks to Dan???s and to V for helping us with another vehicle!
I just recently leased a new Jeep. This was my first time ever leasing a vehicle. Vidong was very helpful and thorough thorough out the entire process. I was able to get my Jeep the next day and everything was ready to go as promised. I would recommend Dan's Jeep to my friends and family. It was one of the nicest experiences we have had at any dealership.
Great service, friendly environment. Also a nice facility.
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