I had a wonderful experience. Everyone was friendly, helpful, and easy to work with. I???m so glad I chose this dealership for my new vehicle and will definitely be using Ken Pollock dealerships in the future!
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
Looking for a new SUV and ended up with a new Rogue. I love it, it handles so nice. We ended up buying it in a rain storm so it really got the full test. Jesse was our salesman and he was so confident and explained so much that for us it was a no brainer. Thank you Jesse you helped me make the right decision.
Love the new car! Ken Pollock had exactly what we wanted and we got more that a fair price. Fred was very friendly and easy to work with. The facility was very clean and the overall experience was positive.
Mike came outside to meet me before I got out of the car. right away I felt comfortable with him.He maid the process very easy. Even though he was very busy that day. very happy with my purchase. Mike was there for me even after the sale was complete. you dont see that every day. thanks Mike ,looking forward to see you on my next purchase....JL
Dead battery; an inconvenience and easy to resolve until it is discovered when you need to leave immediately for a non scheduled early delivery hours away. Craig asked how soon we could get there and had us on the road in short time. The Acura service team has always been professional and courteous. Yesterday they proved themselves to be fantastic and even CARING when they asked about the delivery. Our 7lb 4oz granddaughter.
Steve and Harrison made the process so easy! Going the extra miles was well worth the time. Steve talked me through the process and did much of the work over the phone and email which decreased the wait time in the showroom. Love the new vehicle!
Saw the truck online. Drove 2 hours to test drive it. My salesman,Kevin, didn’t pressure me to buy it that day. Most sales people do. This was the easiest vehicle purchase I’ve ever made. Thank you Kevin for working with me to get me into the truck within the budget I had. I’m highly satisfied with my purchase and experience with R&R Auto.
Everything was seamlessly done with much attentiveness. They value their customers and do everything possible to complete the process with ease. Kevin was a pleasure working with and made sure we left satisfied! Two thumbs up!
I have been checking these out for a while.
Vehicle was cleaned up and ready to roll prior to our arrival. Thanks Manager John for a good deal, and Kevin for an efficient transaction. Looks great in the driveway!
The entire experience of buying a car was fantastic! VERY NICE, KNOWLEDGABLE TRUSTWORTHY PEOPLE to deal with. LOVE my new car! The process took about a day. Jeff took extra time out to show me how to do a lot of new features on this car. I would not hesitate one minute ... to purchase another car from these fine people. Thank you Jeff and Carmen!
Excellant place would highly recommend, Joe made the buying process easy no pressure sales ,no drama it was like buying a car from one of your family members very professional, Ken was also great Thanks guys p/s say hi to there dog ! Proud BMW owner
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