This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.
From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.
Buying a car is buying a car. But my overall experience was good. My salesman was excellent. And the dealership was clean and nice. Couldn’t believe the the fair price and no bull. They did as they said. Would recommend them. Thanks
This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.
We could not have been more pleased with the service we received from Gene Messer. We went in looking to purchase a used vehicle and came out driving a brand new one!! The sales men and business managers were great and very helpful. This was our first time buying from Gene Messer and will continue to make this our dealership!! Thanks guys
The entire process was a great experience. I dealt with a salesman - Paul and he did a very good job. He was concise and explained all necessary information without being overbearing or pushy. I would highly recommend this dealership as well as him for future purchases.
I have bought many cars in my lifetime, and the folks at Gene Messer Volkswagen was top notch. Our saleman, Ehsan, was patient, clarified anything for me and my son. He didn't do any hard selling, and was fair in his negotiations. He gave us car fax info and NADA values. He was a pleasure to work with.
The person in charge of finance was Greg Zavala, and he guided us on the best way to get the most value out of our purchase. He is the first finance person I dealt with that actually cared about my purchase long term and didn't just try to take more money.
Last, another salesman named Daniel helped answer questions about a cover for our pickup, and even recommended the best way to get the additional items we needed. He had nothing to gain by helping us, and went out of his way for us.
Great experience with the entire team.
Daniel was absolutely great in helping us. We went to several other dealerships looking for the right car but came back consistently to Gene Messer to talk to Daniel. He was attentive, patient, courteous, and overall didn't try to push us. He made sure that the vehicle we purchased was what WE wanted. I couldn't recommend them enough. Go let them find the car you want!
Great experience and a outstanding place to purchase you next vehicle. No hassle buying , and no sales person standing over you while you shop. Purchase price was outstanding with a monthly price that fit my budget.
The Jettta I purchased has been far more than I really anticipated. Very pleased with my purchase and quality of the people I worked with!!
It was a great experience car salesman was excellent would recommend if anybody is looking for new car very friendly had bad experience in midland dealership had to drive 4 Hours but definitely worth it
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