Loved working with the staff at this dealership. I was able to get exactly what I wanted/needed, at the exact price I budgeted. I'd recommend this dealer to anyone in the market for a new or used vehicle.
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.
not good in winter
by harp416 from Ottawa,ont
December 26, 2018
i think this is the worst car ever i will never buy one again not good in the winter but it is so great on gas
This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.
Good car but nothing special
by Hockeyguy from Bothell, WA
November 8, 2018
While the car has largely been problem free other that the fob/ignition issue which seems to be pretty common, it really is just a car. We’ve had Lexus, Mercedes, Porsche, Range Rover, etc and those were special, we find the Q3 okay, but we expected more - so have trouble rationalizing the price. If we could do it again we’d probably go with an Evoque. At least as good performance, a few more creature comforts and a lot more style.
From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
Installed update upgrade to base radio system. New system works good. Service center did a good job with a loaner car and cleaned upthe exterior of the car.
Veloster Turbo: Good Value ’Sporty Car’
by Ace from Dalton, GA
December 4, 2018
I have enjoyed owning my 2014 Veloster Turbo for 4.5 years and 57k miles. Fun to drive and it’s unique look has aged well. I would recommend it to those wanting a daily driver with a little bit of fun capability, the VT is a good choice.
Great service and awesome people! A lady called back the day after just to check on our experience with the service. It was Thanksgiving week and I was very glad that even for a short notice GeneMesser was able to fit us on their schedule.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Always good service at the dealership. Always prompt, courteous service. They call if they find anything and will not proceed the repair unless you give the ok. Prices for services are competitive, recommend Gene Messer Toyota for all car needs.
fastest car I've ever owned
by moparguy from Kannapolis
January 7, 2019
This car will do what it is advertised to do...smoke tires and eat up mustangs and cameros and it gets 24-25 mpg on the highway! Fun to drive!
The entire process was a great experience. I dealt with a salesman - Paul and he did a very good job. He was concise and explained all necessary information without being overbearing or pushy. I would highly recommend this dealership as well as him for future purchases.
Cheap Tire Roasting Fun
by NAPAMatt85 from Nampa, ID
January 8, 2019
I bought my 2009 Dodge Challenger SRT8 in 2019 and it only had less than 10,000 miles on it. At this point I was able to get an almost brand new $40,000 + car for the price of a Kia and it is an impressive performance machine. 425 horsepower and a six speed manual transmission for the price you can't go wrong here. Great looking car, makes all the right sounds, and is big and comfortable for touring. Love it!
Sammy Was prompt in returning phone calls and keeping me informed of the progress. Courtesy van was prompt and courteous. Tommy, I believe, at the front counter is extremely helpful.
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
They are very nice and helpful. They took us to a business and picked us up when the car was finished. They also gave me an estimate on repairing a light that had been damaged.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
I came in the day before thanksgiving on a family road trip from Clovis, NM. They were the only shop anywhere near me with the part we needed, but no service space for like 5 days. The customer service guys worked with me and got my Odyssey in, part replaced, and back on the road within 4 or 5 hours. Can???t thank these guys enough for saving our thanksgiving road trip.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Frank Brown GMC has alway provided top rated customer service on My GMC Serria since the day I bought it new from the Frank Brown lot in 2013. This is the place that I have my truck serviced at and will continue to do so until I trade it in for a new truck in a couple years down the road.
Great car. Not as comfortable as my 2005 XL.
by JC from Buford, Ga
December 20, 2018
Fun to drive. Technology is great, but not as intuitive as it could be. Plenty of room and storage. Better gas mileage than my wife’s Toyota.
Quick service with an honest estimate on how long you may wait. Terry, the cashier, is very friendly and remembers customers. Makes you feel you are part of a nice family. Appreciate being treated like a customer and not a dumb female.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
Took my Pilot in for an oil change and was greeted by Dean. I received first class service and he also took the time to answer my questions about towing capacity. He was very courteous and friendly. As always, when I picked up my vehicle Terry gave first class service as well. He always goes the extra mile. You guys are tops in my book!!!
July 27, 2018
An overall wonderful and well rounded truck. Good for hauling people and things. The 2012 body style was definitely one of the best designed ones there were.
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