Came here looking at a used truck. Salesman was great but that's where it ended. Was given a low ball trade in offer for my vehicle and after refusing the offer was told the manager(Chad)would like to speak with me to see what we could do. After waiting for 20min it became blatently obvious that the manager had no interest speaking with me,(after all the offer for my vehicle was just to take it off my hands like they were my saviors) and I was basically pushed out. Needless to say I won't be back.
by ?Black Friday ? on Wednesday from Victorville, CA
November 27, 2018
This vehicle is great and meets all of my needs.
It has all the features that I was looking for and the ride is smooth...
The size and the style is a great fit for my family!
Overall experience was pleasant. Super friendly and very helpful staff. A little misleading with their numbers and offers. Gave us a low ball offer for our trade in which resulted in not doing a purchase.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I showed up at Paul brown motors. And Jason Anderson this guy went out of his way and took me right in and took great care of me and knew exactly what he was doing. Great customer service. And communication skills. Will definitely be doing business with them (aka Jason Anderson)
Thank you so much for your time
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
My husband and I went in to look for a vehicle and had low expectations. We've never been approved before but were pleasantly surprised when they said yes we can get you a 2012 KIA Sorrento! Brandyn was great! He was not pushy and really seemed to be happy that he was able to help us. We will definitely be recommending Paul brown motors to any friends looking to buy a vehicle! Thanks Paul Brown Motors and Brandyn for giving us this new step in our lives!!
by Sarah76 from Chicago IL
January 8, 2019
I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.
I had bought a used 2010 jeep liberty from Jason Anderson I appreciate that they were not pushy. There were a few issues with the vehicle but they had taken care of them like promised.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
I bought a High Country Pickup Truck in Olean. Everyone was GREAT from the Sales Manager to the Office Manager to the Finance Manager. Easy to work with and very knowledgeable!!! A very good buying experience! Very fair on my trade in and the price of the new Truck!!!
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
I was online looking for a used car. Keerstyn Stives went above and beyond my expectations to find me the perfect car.
I want to thank Kevin for going the extra miles to get me into my little car.
Keerstyn was so helpful, knowledgeable, patient and overall awesome!
I ended up getting a great little car and a newer model than what I ever expected...And...I drove it home the same day!
I experienced the 'best' customer service in purchasing my car at Shults dealership in which I highly recommend to everyone!
Thank you Keerstyn and all at Shults:):)
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Very pleasant buying experience. Very nice and knowledgeable salesman, Dan Jennings. Will refer this dealership to my coworkers at my work at Morgan.
Get more compliments than when I had a BMW!
by Jimmy Jeepers from Dallas, TX
December 29, 2018
Fun car that has been used as a daily driver. Get looks and compliments all the time. Turning radius amazing can park in compact car spots. Sits high on the road and can see over traffic. With bells and whistles (lift, uconnect, remote start, etc) has pretty much everything I need.
Kevin Stives was so good to us when we bought our HHR in March 2015that we decided to buy another vehicle in December 2015. Keerstyn Stives was excellent. She returns calls and emails immediately. Any time we have an issue, big or small. they are right there and go over and above.
by Xavier from Madison, Al
January 14, 2019
I love everything about my jeep besides I'm used to having bucket seats for my son's car seat.... flat seats suck makes a huge differents with comfort.
Just bought a truck last weekend. Easiest and fastest dealership experience of my life. Just stopped in to get a couple prices and wasn't sure if I'd get financed since I have a loan for my wife's car. I test drove the truck I wanted and by the time I returned I was approved. After leaving to pick up my wife to take me back to the dealer, Roughly 30 minutes later and I was out the door with my truck. Noticed a grinding sound with the brakes so they offered to come pick it up and return it since I work out of town. Best experience ever.. Paul Brown Chevy, you just found a lifetime car buyer. Keep up the good work
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Drove from two hours away because of great price, when I left with my new car it was because of the great price and the great people. Friendly, low pressure and fun. Make the drive, you will be happy you did. Ask for Bob!
by Jeep Wrangler from COLFAX
November 20, 2018
My 2016 Jeep Sahara Unlimited is a comfortable warm the heater works great it's not noisy with the hardtop rides excellent has plenty of power and I've been averaging 18.7 mpg. The re-sale value is high.
Traded a smaller truck for Full size. easy process
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Very friendly and courteous. No pressure to go above our budget.
A bit over priced but still love it.
by Joseph Jakubicz from Green Bay
December 9, 2018
The term, ’it’s a Jeep thing,’ is real. Either you love them or hate them.
It is a convertible 4X4 and fun to drive.
Under powered, over priced and it is not comfortable.
However, ’it’s a Jeep!’ Love it and would get another in a heart beat.
Purchased a new 2015 Chrysler Town & Country. Dan was a great salesman.
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
The car is everything I need. Four wheel drive makes it very reliable in the winter. I have not had any problems with this car.
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