Service department great help Kelly Veach is excellent at her job and she is a great help at getting you the best values in service for your vehicle. The tech was great that did the work on my tundra talked to me about the balance on the tires.
A great overall buying experience. I drove all the way from Houston to buy the car I wanted from this dealership. Very clean facility and an extremely courteous staff made sure I was completely comfortable through all points of the buying process. The attention to detail and overall cleanliness of the car was top notch. You couldn't tell it was a used car with the amount of detail shown to it. I came in nervous about buying another car and walked out confident that I made a great purchase.
It was a great experience, George was awesome! He was a wonderful help to my wife. She had all of our kids with her, so you know how difficult that can make things. And he went out of his way to assist her and make the whole transaction as smooth as possible. He also went above and beyond to make the entire deal happen. When I buy another vehicle, I will buy it from MID County because of George Duncan.
Greg Atkinson in service department is a top-notch professio
by Mij22 from DealerRater.com
November 5, 2018
Good experience with Greg Atkinson. I came in for my 10000 mile service which was already paid for as part of my new purchase but service was fast, friendly and professional. My only issue was I had to return the following week because the air pressure TPS light came back on after being told it was taken care of. They got it right the second time.
I was really pleased with our buying experience. I was particularly impressed with the efficiency of the salesman and team in moving through the process. They didn???t waste too much time like I have experienced with other dealerships.
Called ahead of time and Customer service told me what time of day would be best for me to arrive. I had two factory recalls for minor programming changes. When I got there the service person informed me there were two additional recalls for my vehicle. Another program change and a tailgate latch fix. I was done in 30 minutes.
I walked into the dealership looking to find a fuel efficient vehicle. As a young man I wasn???t sure I would even be approved for a used vehicle. K. Sells worked with me and helped me drive of the lot with a beautiful 2018 Sonata! I will definitely be coming back for my next vehicle! Thank you Hyundai of Silsbee!
I purchased two cars from Hyundai of Silsbee and by far it was the easiest experience I had. From start to finish everyone was extremely helpful. Giving me the options that I had and allowing me ample time to choose the vehicle that I wanted. I don't believe I've been to a dealership that's more customer-centric than Hyundai of Silsbee. They pride themselves in ensuring that the job gets done right the first time.
Scott and the rest of the guys were awesome to deal with! These guys bring the true meaning of low pressure to life. Best dealer experience I’ve experienced in a long time!! Will shop here first again!
I totaled my car and the period of time my insurance was covering a rental car was about to lapse so I needed a car asap. I had not bought a car in over 8 years and dreaded the process. With poor to fair credit and a decent down payment, I applied online. Within two hours, they had me approved and several vehicles for me to look at. By the close of business, I was driving away with a super sassy, high quality car that fit my budget and financing needs. It was such a great experience. Thanks Silsbee Motor Company!
Hello.. I just wanted to say.... GREAT BIG THANKS to Loretta and Kenny in SERVICE DEPT, when my car malfunctioned and I needed rescued... The extended warranty that I purchased a year ago when I bought my IMPALA LT, was a $$ saver on me. The SERVICE I received was SUPER... They helped me get my stranded car towed without COST to me. They filed all necessary paperwork on all the repairs to get me back on the road. I really thought that it would take days to get it fixed... but so ELATED it was fixed in one day... THANK YOU ALL at SILSBEE MOTOR/ SERVICE.... for making a my life easier.
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