I expressed interest in a used car on their website and they immediately contacted me and set me up with Steve as our sales person. The entire experience - including the financing - was easy. That’s not something I’m used to when buying a car.
The easiest trade i have ever made. Helpfulness & friendliness is unmatched! The staff was knowledgeable and went of their way to help make every part of our experience pleasant. They will be my first stop when I need another automobile.
Everyone seemed very eager to help and everything was explained in detail so there were no questions after leaving. I’ll be going back when its time for a new vehicle. Tim Poe and everyone else were very friendly. Thanks
Absolutely amazing dealership !! From David Vargas sales and Brain Cain management to all the service people they are awesome to work with and care about keeping customers local with great pricing and superior customer realationahips. The best dealership in the area with a great staff from sales to service. They respect and appreciate their customers !!! I will continue to buy from this wonderful dealership in years to come !!!
Great people to deal with,Chris Thomason is the sales man to deal with, awesome new facilities very friendly staff, very attentive and ensuring, the service crew is also great and will take care of your problem
The staff was very nice and helpful. My salesman, David Vargas, was the best salesman. He let me take the test drive on my own, which I preferred. Super nice guy overall! Josh Johnson did all of my paperwork. He made the process very easy! Like I said, it was the best car buying experience I have witnessed and been through.
Came looking for a new to me used truck. Found a beauty!!!! Sit down to do paperwork and another salespeson says there's a sale pending. Turns out, the person never came back, chick calls the dude and says there is someone (me) looking at the truck, dude says he will be there in drive time, chick tries to convince my sales person the truck has a sale pending..... Seriously chick?? My sales person starts paperwork on the truck for me! He was very polite and professional. Even if this deal falls through for me, I am very glad I came here!!! If deal does go through, then I am very glad I came here!!!
Thank you Mr. Armstrong for doing the right thing!
We were in the market for a used Range Rover and had some pretty terrible experiences with other dealerships. It was so refreshing to find Martin Motors and work with Adam. We live over 3 hrs from Martin, TN and Adam even came and meet us with the car. This is a dealership with awesome integrity. Wonderful experience!! We will use Martin Motors from now on!
I found this car on cars.com after having been looking for a good deal on not only a Honda Accord Touring, but also on my trade-in. This dealership was super easy to work with and completely transparent from the very beginning. There was little to no haggling over prices, and the whole process was a breeze (which is not what I was expecting after my experiences with other dealerships). I live about 400 miles from this dealership but all of the paperwork was completed via email/text (which was super convenient for me). The dealership even agreed to meet me half-way at the location of my choosing with all of the paperwork ready to go. I signed a few places and that was it. And the car, of course, was spectacular. Jeremy Wilson (the salesman) has since stayed in touch with me just to make sure that I was completely satisfied with my purchase. Wonderful customer service and a great example of a business that truly puts the customer FIRST! Couldn't recommend this dealership more.
Small place but don't let that fool you. They have top quality autos, all you financing needs and experienced personal to handle it all. I drove three hours for a silverado they had. Sent pictures and info on my trade via email and got a great deal upfront. No haggling back and forth. Great experience!
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