Brian Brooks handled my 2015 Soul and the problem I was (and unfortunately still am) having with it as if it was his own. He listened attentively as he documented the idle start/stop issue my car has been having and kept me updated regularly as Kia tried to fix It. As I mentioned, the problem is not resolved and I will have to bring the car back to Kia. I trust that Brian and the Fred Anderson crew will do all they can to resolve it. However, I'm starting to lose faith in the Kia brand due to this on-going issue. I've bought pre-owned vehicles for many years. This Soul is the first new car I have bought in a long time. Sadly, it has spent more time in service than any of the preowned cars I've had.
2017 Kia Niro LX Review
Best car we've ever owned.
by Professor from Asheville NC
March 13, 2019
5
This car is remarkable. It's so different from our other cars. My only concern is the passenger door is too heavy for someone with numberois health issues.
When I first bought this car I needed to take it into a tire replacement place to have two new rear tires put on since it jumped all over the road at time. The cruise control has a mind of it's own and will not reset at the speed you set it at after breaking. I've almost completely lost power from the engine twice had to put it in neutral and pump the gas and after a time the engine kicked back in and it ran fine but when it did that the last time I was in the middle of a blizzard in Illinois and if it would have died WoW would I have been in trouble. Finally I went to open the rear passenger side door when I first got the car and the handle fell off the car I was on vacation at the time I was ablt to fit it back into it's place the dealership said Kie new of the problem but wouldn't fix it until they fell off the car? Well today 05-04-19 both passengers side door handles fell off in my hands have to take it back into the dealership on Tuesday to have them put new handles on the passenger side doors. You'd think that Kie would want this car to work perfectly? I do every time i take it into Bill Walsh Kie in Ottowa,Il.the mechanic's say they checked all of the above problems and why the power loss they haven't a clue or the fault in the cruise control either? Since new tires were put on the back the vehicle ride fine but wioth a car with less than 200 miles on it should you need new tires on the back end of it to make it track properly I don't think so. I love the gas mileage but am disgusted with these door handles falling off the vehicle looks like they attach them with pot metal or plastic whatever they are using they need to stop it and use a product where the handles stay on the car. I have own a lot of cars but this car has it's problems I half way think they need to replace the computer on this vehicle with the loss of power and the cruise control issue. If I ever get stranded Kie might just be hearing from my lawyers especially when I'm in the middle of a blizzard. Well there you have it Kie you need to engineer this car much better of fire those in charge of the design flaws in this car.....
Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.
2018 Kia Niro EX Review
Rented this car for a day
by BLP from null
November 30, 2018
3
This Kia even for the base model FE was really bad because the seats were very uncomforble and hard and not even a power driver seat. There is not any power AT ALL and the touch screen was not reponding well and not other USB to charge your phone only one to play music and Apple car play was even in the base model FE
I bought my 2013 Hyundai Elantra in May, 2017 from Ricart Ffford and I was well pleased with the friendliness of all the staff that took care of me. They were very professional as well. I just recently got an Oil change at the dealership and I was able to get my car in right away. They did an excellent job and updated me on what would be needed in the near future. I highly recommend them and I trust them and would never feel they would take advantage of me as a customer.
Thanks, Ricart Ford.
2018 Kia Niro EX Review
Nice car for the money, but not great
by JC from Joliet, IL
October 29, 2018
3
This car has some nice features for the money, but leaves you wishing for a little more. I like the android auto, the push start, dual climate control, etc that comes on the base model of the LX (which I own), but I'm not sold on the dependability as I had to take my car in on the 4th day owning it. I don't love the look, it's just kind of there, but the interior is nicely designed. In the end, it's a decent sized hybrid for less than most smaller hybrids
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Safford of Fredericksburg Sold A Vehicle
by Brown from Richmond, VA
November 5, 2018
4.6 (154 reviews)
Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out.
Joann T. Cook
Instant Cash Offer Acquisition Coordinator
Safford of Fredericksburg
Chrysler Jeep Dodge
5202 Jefferson Davis Hwy
Fredericksburg, VA 22408
(540) 898-7200 ext. 7265
jcook@saffordauto.com
Brown family of Richmond VA
2018 Kia Niro EX Review
Love my car!
by loudina from Valliant, OK
November 20, 2018
5
This car is great, plenty of room for my family of 4. We are tall people and are all comfortable. Plus the gas mileage is amazing!!
This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.
WOW price includes all possible rebates and cash back offers. After you get over the fact that you don't qualify for those deals, the staff will negotiate and you can get it fairly close to WOW price. This took some time but the staff worked with me and allowed my wife and I to decide on which vehicle was right for us. Ramon was very helpful and had vehicles ready too test drive before we arrived. Overall employees were helpful and friendly.
2018 Kia Niro EX Review
Definitely car to consider
April 21, 2019
4
Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.
I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.
2018 Kia Niro EX Review
Excellent vehicle easy to handle good pickup
by Curtis52 from Brooklyn NY
April 20, 2019
5
Met all my expectationsall my expectations good legroom attractive outside and inside an excellent on gas has all the add-ons you would want in a car
John helped us decide which vehicle was best for us. He didn't try to upsell the upgraded trim when he learned what I really wanted - which I really appreciated. He told us the specs for all the options, and let us make the decision. He also didn't pressure us, like some of the others had done at other dealerships. Thanks for your help, John!
2018 Kia Niro LX Review
Nice hybrid PKG in small SUV form
by Rfemn629 from Woodbury, MN
October 19, 2018
5
So far, so good. Gets about 54 mpg, quiet, nice interior, but a few fine touches would have made it outstanding. No on board compass? No way to delete a radio preset station? All the exterior lights are LED but the turn signals are bulbs?
Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).
2018 Kia Niro Touring Review
So far I am very happy with my 2018 Niro Touring
by Elliot from Houston
February 18, 2019
5
I am very pleased with the car fuel economy has been 53mpg so far that is with fairly careful driving not over 65mph and about equal city and highway driving.
It has all the bells and whistles I could hope for including blind spot monitoring, lane keeping assist, android auto, leather seats, adaptive cruise control, high quality backup camera, power /memory seats and mirrors, power folding exterior mirrors, 35 foot excellent turning radius, good handling and well over 500 miles between fill ups. Only thing missing is built in garage door opener. I am very happy with this car
I truly enjoyed my car buying process with Racine Hyundai. I was treated with respect from the moment I walked in the door. The process was really quick too! I expected to be there for a minimum of 4-5 hours and it was not even close. The staff was awesome; my salesman, sales manager and finance manager were all amazing and personable. I highly recommend them.
2018 Kia Niro LX Review
Great on gas milage and very comfortable
by Alex from Kernersville, nc
November 5, 2018
5
Replaced my Prius with this car and really like it. Nice car and great price. Love all the features on it. Great gas mileage and very comfortable
Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY.
A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!!
Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?
2018 Kia Niro EX Review
Great little car.
by Gitngone from Liberty ,SC
November 24, 2018
4
Purchased 1 step up from base. Still well equipped. Start/stop is near seamless. Great mileage so far. 40 heavy highway. Got 53 on a mountain trip.
Nikolai was my salesperson and he was excellent. So kind, understanding, patient, and personable. He recommended the slightly used 2016 Kia Rio and it's been an awesome car. He went above and beyond to make me (a single mom) feel secure in my car.
Tonight my one tire was pancake flat and Tom made it very possible to get my car towed to the dealership and fix the tire/check the other 3. I was impressed and felt a wave of relief knowing I'm in good hands. I recommend this place to everyone looking for a new car.
2018 Kia Niro EX Review
Great Fuel Mileage
by colcar0311 from High Ridge, MO
November 18, 2018
5
I wanted a car with more room to haul if needed, and I wanted to get better fuel mileage for the environment and for the pocketbook. This car has been a pleasure to own so far. There is an adjustment from the feel of driving a fuel only car to a hybrid, but I am happy with my choice.
Recently purchased my 3rd car from Carsense and must say it was an overall great experience! Jared & Keith (Bear as well) were absolutely outstanding and made the entire process of purchasing a new car painless and easy! The car we were interested in was at a different location, however they made it easy for us by bringing the car to us rather than drive to another location. The service we received was top notch and consistent throughout the process which is appreciated from someone also in sales. -TS
2018 Kia Niro LX Review
Still problems with 2018 with steering vrs. 2017
by Barry from Buckeye Arizona
October 29, 2018
4
Love the car but needs a few things. Power passenger seat would be nice. the other Kia models have power second seats. Also, the fix for the steering is apparently an over compensation for the 2017 problems, The steering will be driving on straight flat streets will pull your hand around, very uncommon. Dealer checked out the car several times and they are telling us that this is now the new normal for the car, electronic computer compensation. Nnot a desirable trait in our view. We will not buy another Niro unless this is dealt with. Only real negative with the car and lack of power second seat would be nice. Power and overall other performance just fine.
Our experience with Jeff Belzer's Lakeville was excellent
by trmaier from DealerRater.com
December 3, 2018
4.9 (5557 reviews)
We have now purchased our second new vehicle from Jeff Belzer's Lakeville. After purchasing a new Dodge Charger in 2014 and being extremely happy with how we were treated and the deal we got, when it was time to look for another new vehicle (a Kia Niro - a VERY different vehicle than the Charger!) we checked with Jeff Belzer's again. Their price on the Niro couldn't be beat, was $1700+ better than the dealer 30 miles from us and make the 3 hour drive from Iowa quite worthwhile. Our salesman, Bob Burke, was very helpful, responsive and all around great to work with. We essentially outlined a deal via e-mail and Bob and the team at Jeff Belzer's didn't waiver from it when we arrived. We'll be back!
2018 Kia Niro LX Review
WAS GREAT ON FUEL EFFICIENCY! WHAT HAPPENED?
by Berearose from Berea, Ohio
December 1, 2018
4
This is our second Kia. The last one was 11 years old. The Niro is our first Hybrid. I bought it for all the new safety features and the fuel efficiency. I've had the car for 6 months and was getting around 52mpg. Great! I haven't changed my driving style or driving habits but now I'm only getting approximately 27mpg. What the heck? I have just 3400 miles on the car and I am the only driver. Time for the first oil change and some answers to my fuel economy questions.
My wife and I have been researching for a new vehicle for months. Finally we decided to visit Lupient KIA. We met w/new car sales person, Mike Worden. To make this a short story, we ended up purchasing a 2017 Sorrento SX after a couple of road trials. Car buying in the past has been almost a whole day affair. Hated it. Not here.
Mike and the new car sales mgr., Joe Cobb, didn't pressure, they answered our questions, discussed options, treated us respectfully, and gave us a reasonable trade in price for our 2012 Cadillac. Yes, we went from a Cadillac to a KIA. Who knew? We've had the Sorrento for 5 days now and we've already heard from Mike twice, to follow up and make sure we were satisfied with our purchase. We've had many cars over the last 40+ years and this was one of our most pleasant buying experiences. There are a lot of automobiles AND dealerships out there. Don't waste your time. Go here first.
2018 Kia Niro LX Review
Good Hybrid
by exotxdr from Chicago
November 12, 2018
4
I wanted a Hybrid = looked & evaluated all the options - very satisfied with the car - the look, function & reliability - would recommend it to all.
Everyone was very friendly and professional. They walked me to my destination and offered beverages. Offered an oil change package, but weren’t pushy about it. Checked for recalls and reviewed my next service requirement (30,000 mile) and what it would entail—including an approximate price.
2018 Kia Niro LX Review
I couldn't be happier with my 2017 Kia niro!
by Debbie L. Boston fan from Phoenix, AZ
November 7, 2018
5
I bought my Kia Niro in December of 2017. It has performed as advertised at 50 miles plus per gallon. Our first trip was to Austin Texas from Phoenix on Christmas Day. It was a 12 hour trip and we were all
pretty comfortable. We only stopped twice for gas . My husband takes it to work about 15 miles down the highway and typically get 53 mpg. The only thing I feel is lacking is the trunk space. I think it's because they gave the space up to make more room in the back seat. My son who is 6ft 3 is quite comfortable . This is my 3rd Kia and I am a very satisfied customer. My 2007 Kia Rondo is still running great.
Great experience, bought the right Prius.
I was looking for a Prius and This guys was referred to me by a friend. I went there and it was the easiest process. He answered all my questions,
Thank very much guys
2017 Kia Niro LX Review
Best Car we have owned so far
by Marie from Las Vegas, Nv
February 9, 2019
5
Love all the bells and whistles for the price of this niro touring edition. Gas mileage is amazing. I fell in love with the Hybrid. It has power when needed. The list goes on the happiness of owning this car
Coming to Kia has always been a good experience for me. From purchasing my Forte, to getting my routine maintenance, and anything else in between. The service is fast and they do an amazing job. The sales reps are awesome too! They don’t pressure you into buying a car or hound you just for a sale. I feel comfortable going to Kia because I know I won’t be hassled into buying things I don’t need or forced into a sale.
2018 Kia Niro LX Review
Impressed, coming from a CX-5
by Sundowner67 from Tomball, TX
October 28, 2018
5
I recently traded in my 2015 Mazda CX-5 for a 2018 Kia Niro EX Premium. I am very impressed. The CX-5 is also a very good vehicle, but my CX-5's electronics left some things to be desired (the radio station preset interface was archaic, it took a while to pair with Bluetooth devices, and some features, like displaying text messages to the display, never worked).
I looked into the Niro for two main things:
1) I needed better gas mileage due to moving farther away from work. The CX-5 actually had pretty good fuel economy, but the Niro blows away most cars out there. So far this part of the vehicle has been fantastic. If you're a good driver you can pull more than the specified MPG from it. My driving is about 70 percent city/30 percent highway, so that helps too as MPG for hybrids tends to drop some if you're spending more time on highways.
2) Better electronics and tech. Again, the Niro does really well here. The EX with premium package is loaded with safety and entertainment features. The displays are crisp and have bright and easily read text and the whole thing just screams high-tech. Very happy with this element of the vehicle. I haven't even started to dig into the possibilities of Android Auto (or Apple's version of the same).
Now, where is the CX-5 better? First, the CX-5 is a real crossover SUV. As some other reviewers mentioned, the Niro is more like a car than an SUV. The CX-5 also had slightly better external styling and a more flexible second row where you could fold down left, right, and middle sections whereas the Niro has a 60/40 split option only. Both cars feel strong and solidly built but the CX-5 rides higher and has a higher clearance so it's a better fit for actual inclement conditions.
Visibility in the CX-5 was sometimes tricky with its large pillars; the Niro's pillars are a bit slimmer but can still be obstacles.
I also agree with some of the other reviewers in that I miss the larger center console and glove compartment space of my other vehicles. The only other negative surprise to me was that after getting essentially the loaded model I found out that Homelink garage door opener is not included on any Niro trim! It is available with OEM equipment but you'll have to add it separately.
But in almost every other way, the Niro is a great car for me so far and I'm quite happy with it.
Some recommendations on the trim selections: If you don't spend a lot of time in the car and just want something efficient to tool around in between home and short errands in city driving conditions, you can get by with the FE or LX models which are cheaper and have killer MPG. But if you have longer commutes or spend more time in your car, treat yourself to the EX as it has most of the best comfort and safety features. The touring model is the best looking trim, but the higher weight and upgraded 18 inch wheels will drop the fuel mileage a bit.
If you want all the features of the touring without giving up the MPG, get the EX with premium package. That'll add on:
- the full leather seats with both heating and cooling (base EX has combination leather and cloth and only the heating)
- the heated steering wheel
- a wireless phone charger (yes, you read that right, and it's pretty nice if your phone supports it)
- the warm welcome feature (pretty cool, the car detects when you're approaching and folds the mirrors out and illuminates the door handle for you)
- sun/moon roof
- a passel of other safety features (although in my opinion the base EX already has the most important ones [emergency braking, blind spot monitoring, and rear cross traffic alert])
- and more
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