Used Kia Niro for Sale in Irvine, CA

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Met all my expectationsall my expectations good legroom attractive outside and inside an excellent on gas has all the add-ons you would want in a car

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I am very pleased with the car fuel economy has been 53mpg so far that is with fairly careful driving not over 65mph and about equal city and highway driving. It has all the bells and whistles I could hope for including blind spot monitoring, lane keeping assist, android auto, leather seats, adaptive cruise control, high quality backup camera, power /memory seats and mirrors, power folding exterior mirrors, 35 foot excellent turning radius, good handling and well over 500 miles between fill ups. Only thing missing is built in garage door opener. I am very happy with this car

A good experience! Paid for my car on the spot. Imber Rojas helped us so much, I love my new (used) car. He wasn't pushy and annoying like the typical car salesman. What a champ. Oh, and the free soda machine is rad.

My car was certified and received the 10 year 100k mile warranty. It gets 51.9 MPG. It gets better MPG than a Prius, super quiet and drives smooth.

The only thing is it's hesitant on starts from stopped. I think this should be expected though. Other then that it seems to be a great vehicle & the 100,000 mile warranty even covers the Battery on the electric motor.

I would highly recommend Irvine kia.. I have not yet purchased my brand new car but I have been looking into it and they are really helpful and friendly I'm going to go above and beyond to help me with any of my questions that I have ... Thank u kia

This is our second Kia. The last one was 11 years old. The Niro is our first Hybrid. I bought it for all the new safety features and the fuel efficiency. I've had the car for 6 months and was getting around 52mpg. Great! I haven't changed my driving style or driving habits but now I'm only getting approximately 27mpg. What the heck? I have just 3400 miles on the car and I am the only driver. Time for the first oil change and some answers to my fuel economy questions.

As a first car buyer I was really nervous after getting so much rejection and bad sales people from other dealers. Annie here in Irvine turned my experience all around! She made me feel like getting my car was a possibility and made it happen! I really appreciate how much she helped me over the phone the day before I came in and then she helped me to understand everything I was receiving and paying for. She???ll make you feel at home, she is the best!

Overall great experience, Freddy was incredibly helpful with locating the car that I wanted and helping me get the deal I was looking for, overall great experience.

This Kia even for the base model FE was really bad because the seats were very uncomforble and hard and not even a power driver seat. There is not any power AT ALL and the touch screen was not reponding well and not other USB to charge your phone only one to play music and Apple car play was even in the base model FE

MY SALES REP. ZAWER BECK WAS VERY POLITE AND KNOWLEDGEABLE OF DIFFERENT MODELS AND THEIR FEATURES AND SPENT ENOUGH TIME WITH ME BEFORE TEST DRIVE AND AFTER THAT AND I PICKED UP A NICE KIA OPTIMA WHICH GIVES ME 460 MILES IN EACH FILL UP. GOOD JOB

Purchased 1 step up from base. Still well equipped. Start/stop is near seamless. Great mileage so far. 40 heavy highway. Got 53 on a mountain trip.

I thought if buying Kia 1 or 2 yrs old, I searched on webs and registered with 3 Certified Kia dealerships, CarPros Kia in Huntington Beach called me in the next day, the first one! Other did not get until the next week after I already purchased! I was also afraid of facing dealing with car salespersons - But time changed as well as well people - changing to betterment! I found it with a great deal, Kia 2016 Sportage w/ 22585 miles, excellent price within my planning budget . It is in a great condition, I tested driving- it was very smooth drive, everything are at my expectations - suit my need, sleek drive, well designed, nice color of metallic black. Interior as well exterior is good as new for the its price! I am happy with this new "used" car. The most important is the selling team served me well - no hassle, no pressure - from sales person- Jayed Islam, sales manager - Ingres and general sales manager - B¿o Tr¿n. Especially Mr B Tr¿n is really taking care of his "customer" well. They all made me felt valued. I highly recommend these sales team for seeking to purchase a KIA at CarPros at Huntington Beach CA.

The Kia is a marvel of product design and engineering. I was doubtful that it would get the gas mileage shown on the sticker. I was right -- it exceeds the EPA estimates. Because it is a hybrid, it is not a "driving machine," so getting from zero to 60 takes is a little anemic. What it does, very nicely, is give you feedback on your driving style (economical, normal, and aggressive) and helps train you to drive for efficiency. The electronics are well designed and easy to use. I really like my Kia Niro.

My salesperson was Michael. He was very helpful and not pushy. I never felt like I had to buy the car I test drove. We went in looking to get a 2018 and they gave us a great deal on a 2019 that we could not pass up. Edwin the finance manager worked his magic to get this to happen. Thanks guys. Loving my new car