I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.
This was by far the BEST EVER experience I have had in all of my 50+ years of buying a car! Tony Martinson was the best at his job as anyone I have ever done business with. Friendly, professional, not pushy and worked hard to get me the best pricing, financing, and the exact car I was looking for. I recommend anyone to go there first and leave there ? Happy!
2018 Kia Optima LX Review
This is a very comfortable and nice riding car.
by Dale from Hudson, IL
April 22, 2019
5
I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.
Needed new bumper cover, windshield on my 2004 MINI. Made appointment at a convenient time, car was done a couple of days later. Work is well done - no wind whistles from the new windshield, seams at bumper cover line up perfectly and color is so close to perfect match for 13-year-old paint you can't tell it's newer. Price charged was reasonable.
2018 Kia Optima SX Turbo Review
Rotors quality is poor
by Sportsfan from Charleston Wv
April 18, 2019
3
rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks
We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.
2018 Kia Optima LX Review
Used but looks brand new!
by Love from Orlando FL
April 12, 2019
5
It is a major upgrade form the ‘02 Jeep I used to own; very modern! I like the fact that it is hands free device.
I use Willis for all of my vehicles ( 2 Audi's and 2 Range Rovers ). Brian Wennerstrum is my service rep and is very knowledgeable, informative and easy to work with. I have been using Willis over 6 years and they are very efficient and friendly..
2015 Kia Optima EX Review
Reliable car to own, but passenger SEAT SIT TO LO
by TracyD from Miami
May 13, 2019
5
The OPTIMA 2015 was a good car to own for me. The look and color was right, driving the car felt sexy with speed, I saved a lot of money on gas. BUT, the passenger seat was too low. NEEDED the SEAT Lumbar support and Seat Cushion Height. OVERALL NICE CAR TO HAVE. PS The maintenance plan was Affordable
Upon noticing drops of radiator fluid on our garage floor, we scheduled our Mini Cooper for service at Mini of Des Moines. We were able to bring the car in on the next day, prompt service. Upon assessing the repairs, the service ambassador explained the leak was due to the water pump. He further explained this repair was covered 100% under warranty, no cost to us. The car was ready for pickup the same day. Very prompt, professional service. We will bring our car back to Mini of Des Moines for future servicing needs.
CarMax Des Moines - Now offering Curbside Pickup Review
Great selection of quality vehicles
by SGC from Johnston, IA
December 3, 2018
3 (7 reviews)
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
2017 Kia Optima LX Review
Very reliable car
by Shelton from San diego
May 6, 2019
5
This was a great car! Amazing gas mileage and very reliable. I highly recommend this car for anyone that's looking for a affordable car that has great gas mileage.
quick response to my inquiry, gave me the info I requested. Thank You
2019 Kia Optima LX Review
Every feature you could want at great price
by HyperNeon from Springfield, Va
May 16, 2019
5
This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion.
The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.
Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.
2018 Kia Optima SX Turbo Review
Love my 2018 Kia Optima SXL
by SC Kid from City in South Carolina
April 25, 2019
5
I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!
Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.
2016 Kia Optima EX Review
Very stable with good performance for a 4 cylinder
by Rh4mob from ORLANDO Florida
April 14, 2019
5
Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.
Deery Brothers Chrysler Dodge Jeep Ram of Waukee Review
Great buying experience with Justin and Ben!
by craigdevries88 from DealerRater.com
December 3, 2018
4.1 (319 reviews)
From the very start Adel Chrysler was fantastic. Eagerly showing me the vehicles I was interested in, explaining features, and answering every question I could think if. Once we decided on the van we wanted the negotiation and purchase process was extremely quick and to the point. We had a couple concerns (used car software updates and missing floor mats) that were flawlessly addressed and quickly remedied to our liking by Ben and Justin. A+++ experience. Zero hesitation in recommending this dealership and sales team to others. Thank you!
2017 Kia Optima LX Review
Most reliable vehicle I’ve owned.
by Pinknessssaa from Visalia, CA
April 21, 2019
5
This vehicle is better than what I expected, I would definitely recommend this vehicle to a friend. It’s very roomy and comfortable to drive in.
I have been looking for months for a different Toyota Sienna van to replace our older van. I came across the Car Store, and a van we have been looking for. Although it was a almost 2 hour drive, it was worth the trip. We paid cash, and knew how much we could spend, they gave us a generous trade for our older van. Plus a dealership warranty. Very pleased with our experience.
2012 Kia Optima SX Review
Best car ever!
by Ashli from Bellmawr, NJ
May 11, 2019
5
This is the best car I have ever owned I love it the ride is so smooth and it's amazing on gas can't wait to see how it is treating me in 5 years or more
Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate.
Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership!
Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.
2016 Kia Optima EX Review
I loved this car my next purchase!
by Steelman5563 from Cambridge, Maryland
April 25, 2019
5
I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car
Lexus options at a Kia price and 36MPG!! 73,000 Miles since new and not one repair. Incredible value for the money! I have owned Three Kia's and loved them all.
Very reliable car, good on gas, plenty room, drives good. Very comfortable, easy to handle, takes the road good, have to watch speedometer. Just an enjoyable car.
Allie was professional and friendly. I didn???t see Dave Merchant anywhere so I hope he???s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn???t seem to understand what I was trying to tell him. I don???t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it???s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍
2019 Kia Optima LX Review
In love with this vehicle.
by PO from Beaumont TX
May 16, 2019
5
This car is awesome. It has pretty much everything I wanted. The only thing is there is not a charger port in the back seat of the vehicle.
This was our first experience buying a Toyota. We were able to walk through the lot and into the main doors without being approached by a pushy sales person. We were directed to Dan Murray who was polite and easy to talk to. We told him what we were looking for (4Runner) and he was able to help us right away. He did not try to sell us any other type of vehicle and was able to find us the best options. Even though we were able to find a used 4Runner, Dan let us know of a great deal on a new 2018 4Runner that was available. He froze his buns off defrosting the vehicle before the test drive. He explained the different options and deals between the two vehicles and gave us time to make our decision. At no time did Dan try to influence our decision, which made it a great experience. We decided on the new 4Runner and Dan began the paperwork. Our new vehicle was cleaned (which we thought it was clean before but they made it look extremely nice) and brought to us. Staff walked us through the options on the vehicle and synced our phone. We noticed a small scratch on the door, but Dan jumped on it right away to have it fixed. Even though it could not be repaired right away, they set up a time to have it repaired at a later date. We are extremely pleased with the service we received and would recommend to our family and friends to go to Toyota of Des Moines.
2015 Kia Optima EX Review
very economical to drive and plenty of pep
by optimia from Parker, Colorado
April 24, 2019
5
This is the only vehicle we have and like its performance and style. Takes off like a jack rabbit , turns on a dime and agile brakes.
My purchasing experience was great. I called Bryan a few days before I came asking about a specific pickup. He answered all of my questions and sent me the auto check report by email. I called the morning I went to the dealership to confirm the truck was still there and it was. The other salesperson informed me that he had it washed and pulled inside ready for me to take a test drive. We had a four hour drive that was well worth it.
When we arrived were were greeted and shown the vehicle. Bryan grabbed the dealer plates and we were off on a test drive. There was no pressure and we came home with a great pickup. Thanks for the great experience.
2014 Kia Optima EX Review
Most impressive mid-size car I ever owned
by William from Queen Creek
April 21, 2019
4
I enjoy the car very much thus far ...what concerns me though is the fact that the 2.5 litter that I have in my optima had a recall for lower end knocking .... which turned out to be a huge recall
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.